Appointment Setter

VirtueStaff

1d•Remote

About The Position

VirtueStaff is seeking a motivated Appointment Setter on behalf of a residential solar provider. This high-volume outreach role focuses on connecting with prospective homeowners, qualifying their interest in solar energy solutions, and booking qualified consultations for the solar sales team. The role involves rapid lead response, outbound sales calls, customer objection handling, and structured follow-up to maximize appointment show rates. The Appointment Setter uses specialized CRMs, including Tape and Oracle NetSuite, to track outreach and manage appointments.

Requirements

Proven track record in outbound calling, phone-based appointment setting, or inside sales lead generation.
Ability to handle objections, build trust quickly over the phone, and qualify leads efficiently.
Experience using solar or home-service CRMs such as Tape, Oracle NetSuite, or comparable sales platforms.
Strong calendar coordination, appointment confirmation, and pipeline follow-up management skills.
Excellent verbal communication skills in English, with an energetic, professional, and convincing phone demeanor.

Nice To Haves

Prior experience in residential solar, roofing, HVAC, pest control, windows, or similar home-services sales is strongly preferred.

Responsibilities

Contact prospective homeowners promptly by phone, text message, email, and CRM outreach tools.
Respond immediately to new inbound leads from online marketing campaigns, web forms, and referrals.
Conduct high-volume outbound calling campaigns to prospect databases and targeted homeowner lead lists.
Qualify homeowners based on roof viability, energy usage, property ownership, and current electric costs.
Schedule qualified presentation appointments for Solar Consultants and field sales representatives.
Make pre-appointment confirmation calls and send text reminders to reduce cancellations and no-shows.
Re-engage people who missed or canceled appointments and reschedule meetings for the field sales team.
Address common homeowner hesitations and objections using professional, persuasive sales techniques.
Accurately log call activities, notes, appointment updates, and pipeline stages in Tape, Oracle NetSuite, and company CRMs.