Appointment Setter

West Shore Home•Ocala, FL
•Onsite

About The Position

West Shore Home is hiring an Inside Sales Representative for an in-person, phone-based sales role focused on engaging customers and scheduling appointments for the In-Home Sales team. The role involves speaking with customers who have already expressed interest in the company’s products; it does not involve cold calling. Paid training is provided, and the position offers hourly compensation plus performance-based bonus potential. West Shore Home is a home remodeling company specializing in bathrooms, windows, doors, and flooring. The company reports having more than 40 locations nationwide and over 3,000 employees. Applicants must be authorized to work in the United States without current or future visa sponsorship.

Requirements

  • Strong communication and customer engagement skills.
  • Enthusiasm and high energy.
  • A positive, goal-oriented mindset.
  • Comfort working in a high-volume call environment.
  • Authorization to work in the United States without current or future visa sponsorship.

Responsibilities

  • Handle inbound and outbound customer calls.
  • Reconnect with customers who previously met with the sales team.
  • Schedule appointments for In-Home Sales Representatives.
  • Educate customers about West Shore Home products and services.
  • Track customer interactions in Salesforce.
  • Work toward daily and monthly performance goals.

Benefits

  • Paid training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • PTO
  • Paid holidays
  • Employee discounts
  • Referral program
  • Career growth opportunities
  • Performance bonus opportunity
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