Hy-Chi Clerk

Hy-Vee•Madison, WI

About The Position

Hy-Vee is seeking a customer-focused Hy-Chi Department Clerk to help provide customers with a welcoming and enjoyable food service experience. The clerk fills customer orders, prepares and replenishes products, maintains food quality and department operations, and provides friendly service at the counter and by phone. Training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent experience.
  • Up to six months of similar or related experience.
  • Commitment to Hy-Vee's mission and a genuine interest in helping customers.
  • Ability to follow written and verbal instructions carefully and with attention to detail.
  • Basic math skills, including simple addition, subtraction, counting, and recording.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to learn and apply sanitation, food safety, and department procedures.
  • Ability to frequently stand and walk throughout a shift.
  • Ability to perform repetitive standing, walking, reaching, and bending related to order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat and burn hazards from cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Responsibilities

  • Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs.
  • Review daily orders and ensure adequate food supplies are available by developing or following a production list.
  • Prepare, finish, and replenish products, including retrieving products from the cooler or freezer for cooking.
  • Check food freshness and appearance and maintain quality standards.
  • Check in and put away products and review invoices as needed.
  • Operate the department register, receive payments, and make change as applicable.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Remove trash promptly and wash dishes as needed.
  • Order products and supplies and price products as needed.
  • Answer the phone promptly and provide helpful service, including taking customer orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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