Hy-Chi Clerk

Hy-Vee•Iowa City, IA

About The Position

The Hy-Chi Department Clerk supports the Hy-Chi department by filling customer orders, preparing and replenishing products, maintaining department operations, and providing friendly customer service. Duties include taking counter and phone orders, preparing food, handling products from coolers and freezers, checking freshness and quality, receiving and stocking deliveries, operating the register, and maintaining a clean, neat, and safe workspace. The role is fast-paced and involves meeting customer demands throughout the shift. Training is provided.

Requirements

High school diploma or equivalent experience.
Up to six months of similar or related experience.
Commitment to Hy-Vee's mission and a genuine passion for helping customers.
Ability to follow written and verbal instructions carefully and with attention to detail.
Basic math skills, including simple addition, subtraction, counting, and recording.
Clear communication with customers and co-workers and a positive, team-oriented approach.
Ability to learn and apply sanitation, food safety, and department procedures.

Responsibilities

Greet customers, take orders at the Hy-Chi counter, and assist customers with their needs throughout the store.
Review daily orders and ensure adequate food supplies are available by developing or following a production list.
Prepare, finish, and replenish products, including retrieving products from coolers or freezers for cooking.
Monitor food freshness, appearance, and quality standards throughout the shift.
Receive and put away products and review invoices as needed.
Operate the department register, accept payments, and make change as applicable.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Remove trash promptly and wash dishes as necessary.
Order products and supplies and price products as needed.
Answer customer calls promptly and provide helpful service, including taking orders by phone.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.