HVAC Warranty Technician

Howard Air•Phoenix, AZ

3d•Onsite

About The Position

Howard Air is seeking an experienced HVAC Warranty Technician to act as a technical expert diagnosing and resolving complex warranty-related installation and service issues. The role supports service quality, reduces repeat calls, and strengthens technician performance through mentorship, training, and collaboration. The technician works in field environments across residential job sites and partners with Dispatch and Service Management to resolve warranty calls efficiently. The position offers pay of $26–$40 USD, based on experience and technical expertise. Howard Air describes its work as providing technology and comfort solutions for customers’ air conditioning and heating needs.

Requirements

At least 3 years of HVAC service or installation experience.
Diagnostic skills.
Strong communication, customer service, and leadership abilities.
Attention to detail and a focus on quality and long-term solutions.
Valid driver’s license.
Ability to perform the listed essential functions, including field work, climbing ladders, navigating uneven surfaces, working in confined spaces, moving materials up to 50 pounds, operating hand and power tools and vehicles, and seeing, hearing, and exchanging accurate information with customers and team members.

Responsibilities

Run warranty calls.
Diagnose and resolve HVAC installation- and service-related warranty issues.
Identify repeat issues and support training initiatives to improve technician performance.
Mentor and coach service technicians and installers.
Partner with Dispatch and Service Management to resolve warranty calls efficiently.
Repair and troubleshoot HVAC systems and related equipment.
Maintain tools and equipment and complete accurate service documentation.
Order parts to support timely repair completion.

Benefits

Comprehensive medical, dental, life, and vision insurance.
401(k) retirement plan with partial company match.
Company-provided iPhone and iPad.
Paid vacation and holidays.
Fully equipped company truck with parts, equipment, and gas card for qualified positions.
Continuous education and advancement opportunities.
Supportive, inclusive, and team-oriented work environment.
Uniforms and safety equipment provided.
Stable, year-round work.
Flexible work schedules.
Tools, equipment, vehicles, and facilities described as among the best in the industry.