HVAC Warranty Technician

Any Hour Group•Marriott-Slaterville, UT
•Onsite

About The Position

The HVAC Warranty Technician diagnoses and repairs HVAC systems, components, and equipment covered by manufacturer or company warranties. The role verifies coverage and ensures repairs comply with warranty requirements, applicable safety rules, EPA requirements, and local and state HVAC codes. Technicians document findings, repairs, and replaced parts; submit warranty claims; and explain issues, coverage, and completed work to customers. The position also involves collecting payments, maintaining truck inventory, coordinating with service managers, dispatch, and parts departments, and keeping tools, equipment, and the company vehicle safe and clean. This is a field-based role with daily travel to residential and commercial customer locations, based in Marriott-Slaterville, Utah. Travel may reach 50%. Evening, weekend, or overtime shifts may be required. Physical duties include lifting up to 75 pounds, bending, kneeling, climbing ladders, and standing or walking for extended periods. Work takes place indoors and outdoors, and occasionally in confined spaces or at heights.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of HVAC service or repair experience.
  • Strong technical knowledge of HVAC systems, diagnostics, and repair practices.
  • EPA Section 608 certification; certification requirements may vary by state or region.
  • Valid driver's license with a clean driving record.
  • Excellent communication and customer service skills.
  • Strong attention to detail and documentation accuracy.
  • Ability to pass a background check and drug screening.
  • Ability to lift up to 75 pounds, bend, kneel, climb ladders, and stand or walk for extended periods.

Nice To Haves

  • Trade school or technical HVAC training.
  • Knowledge of manufacturer warranty processes.
  • NATE certification.

Responsibilities

  • Diagnose and repair HVAC systems, components, and equipment covered under warranty.
  • Verify warranty coverage and ensure work complies with manufacturer and company warranty policies.
  • Document diagnostic findings, repairs performed, and parts replaced for each job.
  • Submit accurate warranty claims with required documentation to manufacturers or vendors.
  • Communicate with customers about the issue, warranty coverage, and completed repairs.
  • Collect payments and maintain accurate truck inventory.
  • Collaborate with service managers, dispatch, and parts departments to complete warranty jobs on time.
  • Maintain tools, equipment, and the company vehicle in safe, clean working condition.
  • Follow safety protocols, EPA requirements, and local and state HVAC codes.

Benefits

  • Weekly pay with incentives and bonuses.
  • 401(k) retirement plan with company match.
  • Holiday pay, vacation pay, and paid time off.
  • Company events and parties.
  • Health benefits including medical, dental, vision, life insurance, and long- and short-term disability insurance.
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