HVAC Service Technician

Smart Care•Detroit, MI

About The Position

As a Service Technician, you will become a trusted advisor to customers by delivering solutions to predict and prevent kitchen equipment failure. You will serve commercial customers, including restaurants, hotels, and hospitals, and work with commercial cooking, refrigeration, warewashing, and other specialty food service equipment. The role offers independent work and the opportunity to plan your own schedule, with income opportunities through quarterly bonuses for meeting efficiency and productivity goals. Smart Care provides on-the-job and ongoing training, with potential for advanced certifications and career growth into advanced technician and management roles.

Requirements

  • High school diploma or equivalent.
  • At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
  • Valid driver’s license and acceptable motor vehicle record.
  • Willingness and ability to participate in an emergency on-call rotation that includes nights and weekends.
  • Availability for occasional overnight travel as assigned.
  • Ability to frequently kneel, bend, squat, push, pull, and reach, and occasionally lift and carry up to 70 pounds.
  • Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
  • Ability to work on ladders and roofs, and in rare cases, high, precarious places.

Nice To Haves

  • Relevant technical training, licenses, and/or certifications, such as EPA or CFESA credentials.
  • Experience repairing commercial refrigeration and/or commercial cooking equipment.
  • Self-motivation and the proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
  • Use mechanical aptitude and troubleshooting skills, and read diagrams and schematics.
  • Meet efficiency and productivity goals to qualify for quarterly bonuses.
  • Participate in an emergency on-call rotation that includes nights and weekends.
  • Travel overnight occasionally as assigned.
  • Plan and manage your own work schedule.

Benefits

  • Quarterly bonuses for meeting efficiency and productivity goals.
  • On-the-job training and ongoing training, with potential for advanced certifications.
  • Company service vehicle, fuel card, computer, and cell phone for business use.
  • Comprehensive benefits program including 401(k), pension, and paid time off, with eligibility beginning upon start date.
  • Independent work environment with opportunity to plan your own schedule.
  • Career growth opportunities, including advanced technician and management roles.
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