HVAC Service Technician

Trane Italia • Rocky Hill, CT

9d • Onsite

About The Position

The HVAC Service Technician is the primary service and maintenance contact for Trane Technologies customers in a defined market, serving a diverse commercial customer base that includes healthcare, process manufacturing, education, and office facilities. The role commissions, troubleshoots, repairs, and starts up commercial HVAC systems, applying knowledge of air-conditioning theory, pipe fitting, and mechanical layouts. Technicians work with internal and external partners on projects ranging from new facility setups to existing-facility retrofits and receive access to manufacturer technical support, technology training, and career development opportunities.

This is a field-based role conducted at customer locations. The technician coordinates on-site installation and repair work, represents the company directly to customers, and is accountable for equipment and customer satisfaction. The position requires flexibility to work overtime and weekends as business needs require, as well as occasional overnight stays.

Requirements

• High school diploma or equivalent.
• Typically, 5 or more years of HVAC experience.
• Working knowledge of Microsoft Office software and proficiency with handheld computers such as smartphones or iPads.
• Valid driver's license held for at least 12 months, with no major or frequent traffic violations or preventable collisions in the previous three years.
• EPA Certification.

Nice To Haves

• Technical school education or formal training.

Responsibilities

• Coordinate with the team leader or project manager and customer to understand on-site installation and repair requirements, anticipate issues, gather materials, and synchronize work.
• Serve as the direct customer contact and take responsibility for products and equipment on assigned projects.
• Identify, diagnose, and repair equipment and systems at customer locations to ensure customer satisfaction.
• Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units.
• Work overtime and weekends as business needs require, including occasional overnight stays.
• Enforce safety standards and maintain security and accountability of company-issued and procured assets by recording their use, wear, and condition.

Benefits

• Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
• Fertility coverage and adoption or surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) match.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED