HVAC Service Technician

Horizon Services•Wilmington, DE

About The Position

Horizon Services is hiring an HVAC Service Technician to provide residential heating and cooling services. The role involves diagnosing and repairing systems, performing inspections and preventative maintenance, recommending options to improve comfort and efficiency, and educating homeowners about repairs and replacements. Technicians are expected to deliver excellent customer service while maintaining professional and safe work practices. This is a full-time, year-round position with multiple shift opportunities and flexible scheduling options, including 4x10 schedules in select locations. The company offers base pay up to $45 per hour, a sign-on bonus of up to $10,000 for qualified candidates, and performance-based incentives. Top technicians earn more than $100,000 annually. Horizon Services describes itself as a residential heating, cooling, and plumbing services provider with over 30 years of experience and a people-first culture focused on employee growth and advancement.

Requirements

  • Experience as an HVAC Service Technician.
  • Valid driver's license with a clean driving record.
  • Ability to pass a background check and drug screening.
  • Strong diagnostic and troubleshooting skills.
  • Excellent customer service and communication abilities.
  • Professional appearance and positive attitude.
  • Dependable, motivated, and committed to quality workmanship.

Nice To Haves

  • Relevant HVAC licenses and certifications are preferred.
  • EPA certification is preferred.

Responsibilities

  • Troubleshoot, diagnose, and repair residential heating and cooling systems.
  • Perform preventative maintenance and system inspections.
  • Recommend solutions that improve comfort, efficiency, and system performance.
  • Educate homeowners on repair and replacement options.
  • Deliver a high-quality customer experience on every service call.
  • Maintain professionalism and follow safety standards.

Benefits

  • Up to $45 per hour base pay.
  • Up to $10,000 sign-on bonus for qualified candidates.
  • Performance-based bonus and incentive opportunities.
  • Two weeks of paid time off for all new hires.
  • Over 150 hours of paid training annually.
  • Ongoing technical and professional development.
  • NATE certification support.
  • Tuition reimbursement and scholarship programs.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Accounts (FSA).
  • Short-term and long-term disability coverage.
  • Wellness reimbursement program.
  • Employee Assistance Program.
  • Paid holidays and paid time off.
  • 401(k) with company matching contributions.
  • Employee discounts.
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