HVAC Service Technician

One Hour Heating & Air Conditioning Corporate Store • Loveland, CO

2d

About The Position

One Hour Heating & Air Conditioning, an affiliate of Authority Brands, is hiring experienced HVAC Service Technicians to serve customers in Northern Colorado. The role involves servicing and repairing heating and air conditioning systems and components, with a focus on technical excellence and customer satisfaction. Technicians use the Straight Forward Pricing Guide system, including the True Cost Calculator, and assess whether systems should be repaired or replaced. They explain completed work and recommendations to customers, test systems before leaving, inspect systems to help prevent future breakdowns, and complete required paperwork. Technicians also explain Club Membership Agreements, meet membership conversion and renewal targets, and refer potential system additions or replacements to the Sales Lead Coordinator. The company offers service vans, fuel cards, and iPads, along with competitive compensation and benefits. Scheduling is described as flexible, and training programs cover technical skills, virtual technical training, communications, and sales. Each franchise location is independently owned and operated; hiring decisions, compensation, and benefits are determined by the franchisee.

Requirements

• At least two years of experience in the HVAC industry.
• Prior successful experience as an HVAC Service & Repair Technician.
• EPA Type 1 and Type 2 certification.
• Strong communication skills and technical competence.
• Sign the Company Code of Ethics and agree to be videotaped for training and compliance purposes at least six times per year.

Nice To Haves

• NATE certification preferred.

Responsibilities

• Service and repair customers’ heating and air conditioning systems and components.
• Use the Straight Forward Pricing Guide system, including the True Cost Calculator, on each call.
• Assess systems and recommend repair or replacement to clients.
• Explain each service and repair performed to the customer.
• Ensure the client is fully satisfied with the work.
• Test each system after service or repair and confirm it is working properly before leaving the customer’s home.
• Inspect customer systems to help prevent future breakdowns.
• Accurately complete paperwork and write all recommendations on invoices.
• Explain Club Membership Agreements to every customer.
• Maintain a conversion rate of at least 25% among non-Club Members and a 90% renewal rate among existing Club Members.
• Provide leads to the Sales Lead Coordinator when identifying potential needs for system additions or replacements.
• Follow the One Hour Code of Ethics, Team Rules, and Team Philosophy.

Benefits

• Competitive compensation; the posting states an earning-potential range of $85,000 to $150,000 per year and separately lists compensation of $85,000 to $100,000 per year.
• Sign-on bonus of up to $10,000, based on experience.
• Service vans, fuel cards, and iPads provided.
• Generous paid time off.
• Health, dental, vision, and life insurance.
• 401(k) with company match.
• Flexible scheduling.
• Career development and training programs, including technical training, virtual technical training, communications, and sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed