HVAC Service Sales Representative

Fidelity Building Services Group•Durham, NC

About The Position

Systems Contractors is seeking a Service Sales Representative to join its Service Sales Team in Raleigh-Durham, NC. The role focuses on identifying prospective clients, building customer relationships, and acquiring HVAC service contract agreements and service projects. The representative contributes to revenue growth, market expansion, and long-term client partnerships by selling service contracts and project-based solutions.

Requirements

  • High school diploma or equivalent.
  • Proven track record of business development and sales achievements in the commercial HVAC industry or a related field.
  • Strong understanding of HVAC systems, service contracts, and project-based solutions.
  • Excellent communication and interpersonal skills, including the ability to explain technical information to technical and non-technical audiences.
  • Exceptional negotiation and closing skills.
  • Self-motivated and driven to meet and exceed sales targets.
  • Proficiency with CRM systems, Microsoft Office Suite, and other sales-related tools.
  • Ability to work independently and collaboratively within a team environment.
  • Ability to legally operate a motor vehicle with a clean driving record.

Responsibilities

  • Identify, research, and contact prospective customers to generate future sales and repeat business.
  • Build and maintain relationships with decision-makers and stakeholders, including property managers, facility managers, and building owners.
  • Engage potential clients through networking, cold calling, email outreach, and in-person meetings.
  • Solicit new service contract agreements and related service sales within an assigned territory to achieve sales goals.
  • Visit sites and meet with customers or vendors to evaluate services or projects for pricing.
  • Present proposals, negotiate terms, and close agreements for HVAC service contracts and service projects.
  • Maintain accurate, current records of sales activities, customer interactions, and progress in the CRM system.
  • Follow up on new and aging service quotes to obtain customer commitments.
  • Monitor industry trends, competitor activity, and market developments to identify opportunities.
  • Maintain customer satisfaction and meet or exceed assigned sales revenue and contract renewal targets.
  • Participate in sales training and attend industry trade shows and community events to promote company offerings.
  • Provide management with regular updates on sales progress, market insights, and potential growth areas.

Benefits

  • Competitive pay and benefits package.
  • Comprehensive medical, dental, and vision plans, including free preventive care and affordable prescription options.
  • Company-paid life insurance and disability coverage, with options to enhance benefits.
  • 401(k) plan with a generous company match and immediate vesting.
  • Paid holidays and a PTO plan that grows with years of service.
  • Career advancement and professional development opportunities.
  • Educational assistance.
  • Flexible spending accounts.
  • Employee discounts.
  • 24/7 confidential support through the Employee Assistance Program.
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