HVAC Service Sales Representative
About The Position
The HVAC Service Sales Representative drives the growth and profitability of Johnson Controls’ HVAC Service business by building profitable service relationships with new customers. The role focuses on selling renewable maintenance agreements, with an emphasis on digital service offerings, sustainability, and decarbonization. The representative works in an assigned geographic territory as part of a local branch, collaborating with sales and operations professionals, and is expected to obtain and close business monthly. The representative identifies and qualifies prospects, understands customer needs and business operations, develops and presents solutions using branch service capabilities, and secures customer commitments. The role also supports customer onboarding, agreement maintenance and renewal, issue resolution, collections, territory marketing, and sales tracking. The position represents Johnson Controls at trade shows and professional organizations and requires conducting business to high standards of quality, integrity, and performance.
Requirements
- Previous progressive sales roles.
- Exposure to sales methodologies, standards, and disciplines.
- Strong presentation skills, including the ability to captivate individual and group audiences.
Nice To Haves
- Aptitude for technical knowledge and a high level of attention to detail.
- Experience selling services and intangible offerings.
- Knowledge of building HVAC systems.
- Knowledge and experience with Salesforce.com.
- Post-secondary education.
Responsibilities
- Identify, target, and qualify prospective customers using a disciplined sales process, market awareness, and networking.
- Contact prospective customers, schedule appointments, and build a referral network.
- Conduct sales calls to identify problems and dissatisfaction involving the operation and maintenance of HVAC, ventilation, and control systems.
- Develop customer urgency around resolving needs and position Johnson Controls as the supplier of choice.
- Propose creative solutions using local branch service capabilities, particularly renewable maintenance agreements and digital service offerings focused on sustainability and decarbonization.
- Review and finalize proposals and secure customer commitment to Johnson Controls solutions.
- Conduct customer kickoff meetings, resolve customer issues, create pull-through opportunities, maintain and extend service agreements, and support collections.
- Track sales progress and account status using Salesforce.com and other means; seek management assistance when needed to advance the sales process.
- Develop and implement territory marketing plans aligned with the Johnson Controls Building Solutions business strategy.
- Attend and present at trade shows and participate in professional organizations.
- Represent Johnson Controls professionally and conduct business according to high standards of quality, pride, integrity, and performance.
- Obtain and close business on a monthly basis.
Benefits
- Competitive salary.
- Company vehicle.
- Paid vacation, holidays, and sick time.
- Comprehensive benefits package including 401(k), medical, dental, and vision coverage.
- On-the-job and cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through the Zero Harm policy.
- Competitive Sales Incentive Plan based on volume and margin on a project, quarterly, and annual basis.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
