HVAC Service Sales Representative

Fidelity Building Services Group•Durham, NC

About The Position

Systems Contractors is seeking a motivated Service Sales Representative to join its Service Sales Team in Raleigh-Durham, North Carolina. The role focuses on identifying potential clients, building relationships, and securing service contract agreements and service projects for HVAC equipment and associated parts. The representative helps increase revenue, expand market presence, and develop long-term client partnerships. The position involves prospecting and customer outreach, evaluating service and project needs, preparing and presenting proposals, negotiating agreements, and maintaining customer and sales records. The representative is expected to meet or exceed sales and contract-renewal targets, maintain customer satisfaction, stay informed about market developments, and communicate sales progress and growth opportunities to management.

Requirements

High school diploma or equivalent.
Proven track record of business development and sales success in the commercial HVAC industry or a related field.
Strong understanding of HVAC systems, service contracts, and project-based solutions.
Excellent communication and interpersonal skills, including the ability to explain technical information to technical and non-technical audiences.
Strong negotiation and closing skills.
Self-motivation and drive to meet and exceed sales targets.
Proficiency with CRM systems, Microsoft Office Suite, and other sales-related tools.
Ability to work independently and collaboratively within a team.
Ability to legally operate a motor vehicle and maintain a clean driving record.

Responsibilities

Identify, research, and contact prospective customers to generate future sales and repeat business.
Build and maintain relationships with decision-makers and stakeholders, including property managers, facility managers, and building owners.
Engage potential clients through networking, cold calling, email outreach, and in-person meetings.
Solicit new Service Contract Agreements and related service sales to achieve goals in an assigned territory.
Visit sites and meet with customers or vendors to evaluate services or projects for pricing.
Present proposals, negotiate terms, and close agreements for HVAC service contracts and service projects.
Maintain accurate, up-to-date records of sales activities, customer interactions, and progress in the CRM system.
Follow up on new and aging service quotes to obtain customer commitment.
Monitor industry trends, competitor activity, and market developments to identify opportunities.
Maintain high customer satisfaction and meet or exceed assigned sales revenue and contract renewal targets.
Participate in sales training and attend industry trade shows and community events to promote company offerings.
Provide management with regular updates on sales progress, market insights, and potential growth areas.

Benefits

Competitive pay and benefits package.
Comprehensive medical, dental, and vision plans, including free preventive care and affordable prescription options.
Company-paid life insurance and disability coverage, with options to enhance benefits.
401(k) plan with a company match and immediate vesting.
Paid holidays and a paid time off plan that grows with years of service.
Career advancement and professional development opportunities.
Educational assistance.
Flexible spending accounts.
Employee discounts.
24/7 confidential support through the Employee Assistance Program.