HVAC Service Engineering Site Supervisor - Red Oak

Vertiv • Red Oak, TX

1d

About The Position

The HVAC Service Engineering Site Supervisor performs supervisory, sales support, and management duties at a defined service center location or within a designated scope of a larger service center, while regularly performing fieldwork. The supervisor provides technical support to service center engineers in a defined territory.

The role supervises, trains, and assists field service engineers and technicians; handles complex troubleshooting and inspections of mechanical cooling and temperature control systems; and leads large projects such as data center cooling system commissioning, turnkey projects, contractor support, surveys, and mechanical cooling consultations. The supervisor also contributes to developing tests and inspections for new service areas and handles estimating, proposals, fieldwork, scheduling, reporting, manpower planning, billing, customer consultation, and business development.

The position requires travel, flexible schedules that may include weekends, evenings, and holidays, and may include on-call responsibility. Vertiv requires candidates to be legally authorized to work in the United States; sponsorship is not available. Vertiv is an equal opportunity employer and will provide reasonable accommodations for qualified employees or candidates with disabilities when applicable.

Requirements

• Graduate of an applicable HVAC technical school, apprenticeship, or military equivalent and at least nine years of similar work experience; alternatively, high school education or equivalent and at least ten years of similar work experience.
• Working knowledge of refrigeration systems, electrical systems, temperature controls, and HVAC.
• Strong foundation in electrical power theory and its application, including thorough understanding of applicable safety procedures.
• Strong knowledge of industry standards such as OSHA and NFPA.
• Ability to read and interpret electrical one-line diagrams and hydronic circuit flow diagrams.
• Expert analytical, problem-solving, and verbal and written communication skills.
• Strong communication, supervisory, organizational, and management skills; good theoretical background and sound judgment.
• Ability to supervise large-scale projects with technical expertise and business management skills, and to manage customer expectations in stressful situations.
• Strong computer skills, including editing, formatting, and using Microsoft Word templates; Internet research on standards, products, and manufacturers; and operation of computer-controlled test equipment.
• Willingness to work flexible hours, weekends, holidays, and nights.
• Valid driver’s license and at least 18 years of age.
• Ability to travel and potentially fulfill on-call responsibilities.
• Ability to perform the stated physical demands, including consistently lifting up to 50 pounds and occasionally up to 75 pounds.
• Must be legally authorized to work in the United States; work authorization sponsorship is not provided.

Responsibilities

• Supervise, train, and assist field service engineers and technicians, while overseeing field service work in the area.
• Perform complex troubleshooting, specialized tests, inspections, and appraisals on mechanical cooling apparatus and temperature control systems.
• Lead large projects involving specialized skills, including contractor support, commissioning data center cooling systems, supervising turnkey projects, surveys, and mechanical cooling consultation.
• Help develop tests and inspections in new areas of field services.
• Perform job estimating, proposal preparation, fieldwork, scheduling, report preparation, and manpower planning.
• Write complete, detailed reports promptly at the end of projects using a computer and accurately process job billing.
• Participate actively in client interface and business development activities.
• Provide technical assistance by telephone to internal or external customers and on-site customer consultation.
• Manage customer expectations during stressful situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED