HVAC Service Engineering Site Supervisor - Brownsville

Vertiv Group • Brownsville, TX

12d

About The Position

Responsible for supervisory, sales support, and management duties in a defined service center location or designated scope of a larger service center, while regularly performing fieldwork. Provides technical support to a defined territory of service center engineers. The role includes responsibility for field service work, complex troubleshooting and inspections, specialized cooling-system projects, estimating and proposals, scheduling and manpower planning, customer interface, and business development.

Requirements

• Graduate of an applicable HVAC technical school, apprenticeship, or military equivalent and at least nine years of same or similar work experience; alternatively, high school education or equivalent and at least ten years of same or similar work experience.
• Working knowledge of refrigeration systems, electrical systems, temperature controls, and HVAC.
• Strong foundation in electrical power theory and application, including a thorough understanding of applicable safety procedures.
• Strong knowledge of industry standards such as OSHA and NFPA.
• Ability to read and interpret electrical one-line diagrams and hydronic circuit flow diagrams.
• Expert analytical, problem-solving, and verbal and written communication skills; ability to manage customer expectations during stressful situations.
• Strong communication, supervisory, organizational, management, and business management skills; good judgment and dependability.
• Strong computer skills, including Microsoft Word editing, formatting, and templates; Internet research into standards, products, and manufacturers; and operation of computer-controlled test equipment.
• Willingness to work flexible hours, weekends, holidays, and nights.
• Ability to meet the stated physical demands, including consistently lifting up to 50 pounds and occasionally up to 75 pounds.
• Valid driver’s license.
• Must be at least 18 years old.

Responsibilities

• Supervise, train, and assist field service engineers and technicians, and oversee field service work in the area.
• Perform complex troubleshooting, specialized tests, inspections, and appraisals on mechanical cooling apparatus and temperature control systems.
• Lead large projects involving specialized skills, including installing contractor support, commissioning data center cooling systems, supervising turnkey projects, surveys, and mechanical cooling consultation.
• Help develop tests and inspections in new areas of field services.
• Perform job estimating, proposal preparation, fieldwork, scheduling, reporting, and manpower planning.
• Prepare complete, detailed project reports promptly using a computer and accurately process job billing.
• Participate in client interface and business development activities.
• Provide regular technical assistance by telephone to internal or external customers and on-site customer consultation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED