Manager - Red Oak Acres

WESTOVER PROPERTY MANAGEMENT COMPANY LP•East Pennsboro Township, PA
•$32 - $42•Onsite

About The Position

Westover Companies is seeking a Property Manager for Red Oak Acres. The role is based in Camp Hill, Pennsylvania, and works under the direct supervision of the Regional Manager. The Property Manager is responsible for operating the property in the owners’ best interests, meeting financial goals, maintaining accurate records, maximizing occupancy, supporting residents and staff, and ensuring the property is safe and well maintained. The listed schedule is Monday through Friday, 9 a.m. to 6 p.m.; the qualifications also state that the candidate must be able to work evenings and weekends. The posting lists an hourly salary range of $32.00 to $42.00 and a $1,000 sign-on bonus. Westover Companies describes itself as a family-owned property management company that has operated for over fifty years.

Requirements

  • At least 2 years of on-site experience as a Leasing Consultant and/or Assistant Community Manager; alternatively, 3 years of supervisory experience in a customer-service-related business with appropriate certifications will be considered.
  • Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw valid conclusions, and initiate appropriate action.
  • Ability to communicate ideas, images, and goals effectively to people with diverse personalities.
  • Positive attitude and ability to smile under all circumstances.
  • Must obtain Fair Housing certification before interacting with prospects or residents.
  • Competence with personal computers, keyboarding, internet searches, and math.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook, and community software applications.
  • Ability to work evenings and weekends.
  • Present a neat, clean, and professional appearance throughout the workday and whenever at the community.
  • Reliable transportation.

Nice To Haves

  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) designation preferred.
  • Experience with Skyline, Entrata, and/or OneSite preferred.

Responsibilities

  • Operate the property in the owners’ best interests and in accordance with company policies and procedures while understanding financial goals.
  • Maintain accurate records of community transactions and submit rent rolls, delinquency reports, move-in and move-out records, and other required information on time.
  • Prepare annual budgets and income projections accurately and on time.
  • Collect, post, and deposit rents, late fees, and check charges on time.
  • Prepare and process necessary legal actions and documents in accordance with state and company guidelines.
  • Communicate with vendors and contractors, ensure invoices are submitted promptly, verify invoice accuracy and completeness, and approve invoices on time.
  • Maintain the property at full rental capacity and work with Corporate Marketing on strategies to attract prospective residents, using market survey data from competing properties.
  • Monitor and analyze traffic logs, conversion ratios, budgets, renewal information, and marketing data, and provide current information when requested.
  • Verify leases and related paperwork for accuracy and ensure documents are completed and uploaded into the software system.
  • Ensure administrative paperwork is accurate, complete, and submitted on time.
  • Address resident concerns and requests promptly to support resident satisfaction.
  • Coordinate maintenance schedules, follow up on work progress, and communicate with Regional Maintenance for guidance and support.
  • Support staff, encourage teamwork, and lead by example in fostering a harmonious work environment.
  • Handle personnel-related administrative processes on time, including performance evaluations, salary reviews, time sheets, and change-of-status forms.
  • Maintain the community’s appearance and ensure needed repairs are identified and completed promptly.
  • Walk model and market-ready apartments daily and communicate service needs to maintenance.
  • Learn and ensure compliance with company, local, state, and federal safety rules.
  • Direct staff in following a safety-first principle and ensure unsafe conditions are corrected promptly.

Benefits

  • $1,000 sign-on bonus.
  • Medical, vision, and dental insurance at no cost for employee-only coverage; family plans are available.
  • Life and AD&D insurance at no cost for employee-only coverage.
  • Long- and short-term disability coverage at no cost for employee-only coverage.
  • Paid vacation, sick/personal days, and holidays.
  • Weekly pay.
  • 401(k) employer match up to 4%, with automatic enrollment.
  • Flexible schedule.
  • 20% discount on an apartment at any company property after the first 90 days of employment.
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