HVAC Service Account Manager

HTS Engineering Ltd.•Chicago, IL

About The Position

HTS Engineering Ltd. is seeking an HVAC Service Account Manager to create opportunities, lead sales efforts, and secure new projects and service contracts across the company’s current and future offerings. The role focuses on networking, problem-solving, and delivering high-value customer solutions. The successful candidate will work with high-profile clients to understand their needs and develop tailored solutions. HTS Engineering Ltd. is described as the largest independent commercial HVAC manufacturers’ representative in North America, with 20 locations in the US and Canada. The company emphasizes supporting the success of employees, suppliers, customers, and end users throughout HVAC system selection, design, purchase, installation, and maintenance.

Requirements

  • At least 5 years of experience in an identified HVAC market, commercial construction sales, or account management.

Nice To Haves

  • Bachelor’s degree in business, communication, marketing, or a related field.
  • Extensive, proven relevant industry experience as an alternative to the preferred degree.

Responsibilities

  • Identify and onboard new customers and secure key accounts.
  • Identify and close large, complex projects and solutions within defined market segments.
  • Develop and maintain relationships with new and existing key customers, supporting ongoing engagement and satisfaction.
  • Collaborate with subject matter experts to provide customers with differentiated, value-driven solutions.
  • Maintain high standards of customer service for clients and colleagues.
  • Meet and exceed key performance indicators and manage service level agreements and other deliverables.
  • Maintain accurate sales forecasts and customer information in the company CRM system and other relevant tools.
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