HVAC Service Account Manager

HTS • Chicago, IL

1d

About The Position

The HVAC Service Account Manager focuses on creating opportunities, leading sales efforts, and securing new projects and service contracts across the company’s current and future offerings. The role calls for a dynamic professional skilled in networking, problem-solving, and delivering high-value solutions to customers. The ideal candidate has experience working with high-profile clients, understanding their needs, and developing tailored solutions.

The position is responsible for acquiring strategic clients, selling complex projects, managing customer relationships, collaborating with subject matter experts, maintaining excellent customer service, meeting performance expectations, and keeping sales forecasts and customer information accurate in the CRM and other tools.

Requirements

• At least 5 years of experience in the HVAC market, commercial construction sales, or account management.
• A bachelor’s degree in business, communication, marketing, or a related field, or extensive, proven relevant industry experience, is preferred.
• Proven ability to work with high-profile clients, understand their pain points, and develop tailored solutions.
• Skills in networking, problem-solving, and delivering high-value customer solutions.

Nice To Haves

• Bachelor’s degree in business, communication, marketing, or a related field.
• Extensive, proven relevant industry experience.

Responsibilities

• Identify and onboard new customers, proactively targeting and securing key accounts.
• Identify and close large, complex projects and solutions within defined market segments.
• Develop and maintain strong relationships with new and existing key customers, supporting ongoing engagement and satisfaction.
• Collaborate with subject matter experts to provide customers with distinctive, value-driven solutions.
• Deliver high standards of customer service to external clients and internal colleagues.
• Meet and exceed key performance indicators, service-level agreements, and other deliverables.
• Maintain accurate sales forecasts and customer information in the company CRM system and other relevant tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level