HVAC Sales Representative

FIRSTCALL MECHANICAL GROUP LLC • Greenville, SC

2d • Onsite

About The Position

The HVAC Sales Representative is responsible for supporting the growth and profitability of FirstCall Mechanical’s HVAC Service business by initiating, establishing, and building profitable service relationships with new customers. The role involves identifying and qualifying prospects, understanding facility customers’ HVAC and building-controls needs, and proposing service solutions, with a focus on renewable maintenance agreements, digital service offerings, sustainability, and decarbonization. The representative also supports customer relationships after the sale, maintains service agreements, creates additional service opportunities, and keeps management informed of account progress. This position reports to the local Branch Leader and supports the broader service team and its customers.

Requirements

• Two to three previous progressive sales roles.
• Experience selling service and maintenance.
• Exposure to sales methodologies, standards, and disciplines.
• Aptitude for technical knowledge and a high level of attention to detail.
• Excellent presentation skills and the ability to communicate effectively in individual and group settings.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence.
• Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret graphs.
• Ability to apply common-sense understanding to written, oral, or diagrammatic instructions and solve problems involving several concrete variables in standardized situations.
• Mental stamina for problem-solving and prioritizing multiple tasks.
• Ability to work at multiple customer sites in a field environment.
• Ability to use a computer keyboard and reach with hands and arms; frequently stand, walk, and sit; and continually climb or balance and stoop, kneel, crouch, or crawl.
• Ability to regularly lift or move up to 25 pounds and frequently lift or move up to 50 pounds.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Retrofit and preventive maintenance (PM) sales experience.
• Knowledge of building HVAC systems.

Responsibilities

• Identify, target, and qualify prospective customers using a disciplined and professional sales process; use market conditions and networking to uncover leads and contacts.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls to identify facility directors’ problems or dissatisfaction with operating and maintaining heating, cooling, ventilation, and control system equipment.
• Understand customer needs and position FirstCall Mechanical as the preferred supplier.
• Propose creative service solutions based on local branch capabilities, emphasizing renewable maintenance agreements, digital service offerings, sustainability, and decarbonization.
• Understand customers’ businesses and communicate in terms relevant to them.
• Review and finalize proposals with prospects and secure their commitment.
• Conduct customer kickoff meetings, resolve customer issues, create pull-through opportunities, maintain and extend service agreements, and support collections.
• Keep management informed of progress and account status using BuildOps and other means.
• Develop and implement territory marketing plans consistent with FirstCall Mechanical’s business strategy.
• Continue learning and developing through FirstCall Academy.
• Deliver a high level of customer service for HVAC and refrigeration customers.

Benefits

• Competitive weekly pay.
• Medical, dental, and vision coverage, free telehealth, and additional healthcare coverage.
• 401(k) retirement savings plan with a 5% match.
• Life insurance and short- and long-term disability coverage.
• Up to four weeks of paid time off and nine paid holidays, plus Veterans Day for veterans.
• Company-sponsored education and career advancement programs, including FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program.
• A $2,500 referral bonus per referral.
• Company vehicle or vehicle allowance.
• Mobile phone or phone allowance.
• Uniforms and work boot and pants allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed