HVAC/R Service Technician

CoolSys•Catonsville, MD

About The Position

The HVAC/R Service Technician provides expert repair, overhaul, and preventative maintenance services for commercial heating, ventilation, air conditioning, and refrigeration equipment. The role serves customers in convenience stores, supermarkets, food service, and construction environments, diagnosing equipment malfunctions and operating deficiencies and completing work safely, efficiently, and in a timely manner. The technician also processes job tickets and work orders, supports and trains less-qualified technicians as needed, maintains truck inventory, and drives a company vehicle safely. The position involves field work near refrigeration and HVAC equipment, including exposure to extreme cold, heat from brazing, outdoor weather, dust, and elevated noise. Work may require using ladders or scissor lifts and performing strenuous physical activity. Employees must use appropriate PPE and safe work practices. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma, GED, or completion of a trade program or technical school.
  • Valid CFC certificate.
  • All required safety certifications.
  • At least 6 years of experience in commercial HVAC, refrigeration, ice machines, and gas furnaces.
  • Experience working on refrigeration equipment in convenience and supermarket stores.
  • Expert knowledge of refrigeration, HVAC, ice machines, gas furnaces, and electrical systems.
  • Expert knowledge of single systems, rack systems, display cases, and walk-in boxes.
  • Ability to troubleshoot and repair computer controls.
  • Good mechanical skills.
  • Good communication skills and ability to build strong relationships with customers and management.
  • Good driving record and a valid driver’s license at all times.
  • Ability to understand and follow company policies and procedures and applicable state and federal laws.
  • Ability to use typical business tools, including email, Word, and Excel.
  • Ability to perform strenuous physical labor in field conditions, including walking and standing for long periods; hearing, driving, sitting, bending, kneeling, stooping, crouching, crawling, climbing, and using hands and fingers; and lifting or moving up to 25 pounds regularly and up to 50 pounds occasionally.
  • Vision abilities required include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

  • Repair and overhaul compressors, water pumps, air handlers, and electrical and mechanical control devices safely, efficiently, and in a timely manner.
  • Repair refrigeration, heating, and ventilation equipment, including air-conditioning units, evaporative condensers, ice machines, water pumps, gas furnaces, compressors, and electric motors.
  • Perform preventive maintenance by diagnosing equipment malfunctions and operating deficiencies.
  • Process job tickets and work orders and submit them to the appropriate department in a timely manner.
  • Provide training to new or less-qualified technicians as needed.
  • Maintain proper truck inventory and drive the company vehicle safely.
  • Demonstrate the CoolSys CARES culture: Collaboration, Accountability, Respect, Empowerment, and Safety.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • Paid vacation and holidays.
  • 401(k) match.
  • Ongoing education and training, including paid online training and access to state-of-the-art facilities.
  • Quarterly bonus plan.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, and other offerings.
  • Pet insurance.
  • Medical coverage starting at $0 per paycheck.
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