Unique Indoor Comfort of Philadelphia - HVAC Maintenance Technician

Ace Hardware•King of Prussia, PA

19d

About The Position

Unique Indoor Comfort of Philadelphia, now part of Ace Hardware Home Services, provides residential maintenance and home repair services. The HVAC Maintenance Technician performs maintenance, testing, diagnosis, and repairs on heating, ventilation, and air conditioning systems while prioritizing customer satisfaction. The technician provides accurate diagnoses and transparent recommendations, completes authorized work promptly and precisely, documents work performed, and follows safety standards and procedures. The role includes a rotating on-call schedule. Prior HVAC experience is required; EPA certification is a plus.

Requirements

Prior HVAC experience.
High school graduate or equivalent.
Availability for a rotating on-call schedule.
Strong knowledge of heating, ventilation, and air conditioning principles.
Strong problem-solving skills and attention to detail.
Ability to work independently and make informed decisions.
Excellent communication and interpersonal skills.
Valid driver’s license and clean driving record.

Nice To Haves

EPA certification.

Responsibilities

Prioritize customer satisfaction and provide transparent recommendations, explaining financing or payment options when necessary without pushing unnecessary products.
Test HVAC systems by operating them, identify malfunctions, and repair or replace parts and components.
Provide accurate diagnoses and transparent recommendations to customers.
Perform preventive maintenance on systems.
Complete authorized work in a timely and precise manner.
Document detailed accounts of work performed.
Maintain a safe and healthy work environment by following standards and procedures.
Update job knowledge by participating in educational opportunities.

Benefits

Incentive, commission, or bonus opportunities depending on role and grade level.
401(k) retirement savings plan with company matching contributions, eligible on the first day.
Medical, dental, and vision coverage.
Company-paid short-term and long-term disability coverage.
Life insurance benefits for employees and dependents.
Warehouse merchandise discount.
Paid time off and paid holidays, depending on role and month of hire.
Career growth opportunities across multiple service channels.
Hands-on training, formal education, and coaching.
Employee Assistance Program offering personal, legal, financial, work, childcare, and elder care support.
Relocation assistance if needed.