HVAC Lead Install Technician

Southern Home Services•Greer, SC

About The Position

The HVAC Lead Install Technician oversees the installation, upgrade, and replacement of HVAC systems in residential properties. The role leads a team of technicians to deliver high-quality, efficient service; handles complex installations; provides technical expertise; and ensures compliance with industry standards and safety regulations. The technician also interacts with customers, resolves issues, and works to ensure customer satisfaction. Additional responsibilities include maintaining an organized work environment, tools, parts, and vehicle, and contributing to team training and development. The position involves installing HVAC systems in residential homes, working with copper or PVC piping and high- and low-voltage wiring, mentoring Install Helpers, and providing professional customer service. Work takes place in indoor and outdoor environments, including attics and crawlspaces, and may involve heights, tight spaces, extreme temperatures, and adverse weather. The job is non-exempt. Southern Home Services describes a career path with flexible schedules, training, and growth plans.

Requirements

At least 1 year of HVAC experience, ideally in the residential market, with hands-on technical skills.
Valid driver’s license and clean driving record.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive and enthusiastic approach with a strong commitment to high-quality work.
Strong customer-service skills and ability to address client needs and concerns.
Ability to interact professionally with individuals at all levels of the organization.
Flexible and innovative approach; able to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach, stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors with regular exposure to extreme heat or cold and adverse weather conditions.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers on job sites and in the shop.
Deliver exceptional customer service and communicate effectively with homeowners.
Maintain tools, parts, and the vehicle in an organized and clean condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.