HVAC Lead Install Technician

Southern Home Services•Myrtle Beach, SC

1d•Onsite

About The Position

Southern Home Services, a residential HVAC, Plumbing and Electrical company, is seeking an HVAC Lead Install Technician for Swift Services. The role oversees installation, upgrades, and replacement of HVAC systems in residential properties and leads a team of technicians to deliver high-quality, efficient service. The technician handles complex installations, provides technical expertise, follows industry standards and safety regulations, and works with customers to resolve issues and support satisfaction. The position also includes maintaining an organized work environment, tools, parts, and vehicle, and contributing to team training and development. This is a non-exempt position. Southern Home Services is an equal opportunity employer committed to diversity and inclusion and prohibits discrimination and harassment based on protected characteristics.

Requirements

At least 1 year of HVAC experience, ideally in the residential market, with hands-on technical skills.
Valid driver's license and at least 3 years of driving experience.
Valid EPA certification.
Advanced troubleshooting and critical-thinking skills to resolve complex HVAC issues.
Proactive and enthusiastic approach and commitment to high-quality work.
Strong customer-service skills and ability to address client needs and concerns.
Ability to interact professionally with people at all organizational levels.
Flexibility, innovation, and ability to thrive in dynamic environments and collaborate with others.
Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
Ability to work indoors and outdoors, including in attics and crawlspaces, with regular exposure to extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Responsibilities

Install, upgrade, and replace HVAC systems in residential homes.
Cut, thread, and connect copper or PVC pipes and handle high- and low-voltage wiring.
Train and mentor Install Helpers at job sites and in the shop.
Communicate effectively with homeowners and provide exceptional customer service.
Maintain tools, parts, and the company vehicle in an organized and clean condition.
Work safely at heights, in tight spaces such as attics, and in varying weather conditions.
Ensure adherence to appliance standards, the Occupational Health and Safety Act, and service standards.
Perform additional duties as assigned.