HVAC Installer II

Service Experts•Scarborough, ME

12d•$62,700 - $80,000•Onsite

About The Position

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees Install Helpers to ensure work is performed correctly, communicates with customers to answer questions and resolve problems, and promotes the company's products and services. Works under the direction of the Field Supervisor or General Manager. The role includes installing and starting up HVAC systems, performing limited diagnostics as needed, supporting site supervision and quality audits, and maintaining installation vehicles, tools, stock, and paperwork.

Requirements

High school diploma or GED, additional training, and 2+ years of experience; HVAC technical training certification required.
Valid licenses or certifications required by applicable governmental laws or regulations for the work area.
EPA and safety certifications required.
Proficiency in the operating fundamentals of heating, air conditioning, and ventilation equipment and related accessories.
Advanced skills installing heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Advanced ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems in HVAC equipment.
Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
Advanced ability to install electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
Ability to calculate building heat gain and loss using approved methods.
Effective communication skills for addressing customer issues, complaints, and concerns.
Effective time-management and organizational skills.
Valid driver’s license with an acceptable driving record.
Ability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces; ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested areas.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision sufficient for close, distance, and peripheral vision with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Responsibilities

Install HVAC equipment and accessories in customers’ homes under the direction of the Field Supervisor or General Manager.
Install heating, air conditioning, ventilation, and refrigeration equipment and accessories in accordance with company requirements and manufacturer specifications; perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Perform start-ups on heating and air conditioning systems and other components.
Provide excellent customer service and maintain high levels of customer satisfaction.
Promote products and services to customers and report replacement-product sales leads to the Sales and Service Coordinator.
Deliver and remove equipment needed to complete installations.
Ensure company property, vehicles, and tools are properly used, maintained, and accounted for.
Complete paperwork accurately, thoroughly, neatly, and on time, and collect customer payments.
Represent the company professionally, honestly, and ethically.
Keep the installation vehicle clean and neat inside and outside.
Follow standard procedures, keep the company vehicle stocked, return defective warranty parts to the branch, and replenish vehicle stock as needed.
Complete material requisition forms and related administrative activities as needed.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations.
Train other installers in technical skills and company procedures when assigned.
Perform similar or other duties as needed or assigned.

Benefits

Incentive and bonus opportunities, depending on the position.
Generous paid time off: 24 paid days off during the first year and 29 paid days off after the second year, including vacation, personal holidays, and national holidays.
Career advancement and growth opportunities.
Company-sponsored medical, dental, and vision insurance.
Company-provided smartphone, tablet, uniform plan, and tool replacement program.
Internal Training Academy.
401(k) retirement savings plan with company matching contributions.
Company-paid employee life insurance, with family coverage options.
Short-term and long-term disability insurance options.
Supplemental benefits including legal advice, pet insurance, and health advocacy programs.