HVAC Installer II

Service Experts•Scarborough, ME

6d•$62,700 - $80,000

About The Position

Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. The role communicates with customers to answer questions, resolve problems, and ensure customer satisfaction, while also promoting products and services. The HVAC Installer II trains other installers, handles more difficult installations, and assists the Field Supervisor or General Manager with work audits, site supervision, planning, and estimating. The position works under the direction of the Field Supervisor or General Manager. The role is based at 30 Center St, Scarborough, ME 04074. Candidates with a Maine Oil or Gas license are sought, and EPA credentials are preferred in the introductory posting text. The detailed qualifications also state that EPA and safety certifications are required.

Requirements

High school diploma or GED, additional training, and required HVAC technical training certification.
At least 2 years of experience.
Valid licensing or certification required by applicable federal, state, provincial, or local regulations for the work area.
EPA and safety certifications are stated as required in the detailed qualifications.
Proficiency in the operational fundamentals of heating, air conditioning, and ventilation equipment and related accessories.
Advanced ability to install heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork and duct-fitting layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems on HVAC equipment.
Ability, with little to no supervision, to start up systems, balance airflow, and align belts and pulleys.
Ability, with little to no supervision, to install electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment.
Ability to calculate building heat gain and heat loss using approved methods.
Effective communication skills to address customer issues, complaints, and concerns.
Effective time-management and organizational skills.
Valid driver’s license with an acceptable driving record.
Availability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units.
Ability to continually climb, balance, stoop, kneel, crouch, and crawl.
Ability to work in varied environmental conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested environments.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision sufficient for close, distance, and peripheral focus with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Nice To Haves

Maine Oil or Gas license.
EPA credentials are described as preferred in the introductory text.

Responsibilities

Install HVAC equipment and accessories in customers’ homes under the direction of the Field Supervisor or General Manager.
Install heating, air conditioning, ventilation, and refrigeration equipment and accessories according to company requirements and manufacturer specifications; perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Start up air conditioning and heating systems and other components.
Deliver excellent customer service and maintain high customer satisfaction.
Promote products and services and contact the Sales and Service Coordinator with details of replacement-product sales leads generated during customer service visits.
Deliver and remove equipment needed to complete installation work.
Ensure company property, vehicles, and tools are used properly, maintained, and accounted for.
Complete paperwork accurately, thoroughly, neatly, and on time, and collect customer payments.
Represent the company professionally, honestly, and ethically in business matters and concerns.
Keep the installation vehicle clean and neat inside and out, consistent with the company’s professional image.
Follow standard procedures, keep the company vehicle properly stocked, return defective warranty parts to the branch, and order or replenish vehicle stock as needed.
Complete material requisition forms and related administrative activities as assigned.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations to support performance, quality, and customer satisfaction.
Train other installers in technical skills and company procedures as assigned.
Perform similar or other duties as needed or assigned.

Benefits

Incentive and bonus opportunities, depending on the position.
Generous paid time off.
24 paid days off during the first year, including vacation, personal holidays, and national holidays.
29 paid days off after the second year.
Company-sponsored medical, dental, and vision insurance.
Company-provided smartphone and tablet.
Uniform plan and tool replacement program.
Internal Training Academy.
401(k) retirement savings plan with company matching contributions.
Company-paid employee life insurance, with family options.
Short-term and long-term disability insurance options.
Supplemental programs including legal advice, pet insurance, and health advocacy.