HVAC Installer II

Service Experts•Fort Myers, FL

About The Position

The HVAC Installer II performs routine and standard installation projects using basic knowledge of job procedures and tools gained through work experience. The role works under general supervision and installs HVAC equipment and accessories in customers’ homes in accordance with company requirements and manufacturer specifications. It may include limited diagnostics, system start-ups, duct fabrication and installation, and customer service and product promotion. The position also involves managing installation equipment, vehicles, tools, paperwork, customer payments, and vehicle stock. The installer may assist with site supervision, planning, estimating, and quality audits, and may train other installers in technical skills and company procedures. The role requires appropriate licensing and certifications, HVAC installation skills, a valid driver’s license, and the ability to perform physically demanding work in varied environments.

Requirements

High school diploma or GED, with additional training and required HVAC technical training certification.
At least 2 years of experience.
Valid licensing or certification required by applicable federal, state, provincial, or local laws or regulations for the work area.
EPA and safety certifications.
Proficiency in the operational fundamentals of heating, air conditioning, and ventilation equipment and related accessories.
Advanced ability to install heating, air conditioning, and ventilation equipment and related accessories.
Proficiency in ductwork and duct-fitting layout and installation requirements.
Advanced mechanical aptitude and ability to operate necessary tools and equipment.
Ability to operate the tools and equipment needed for installation projects.
Advanced ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct-system problems on HVAC equipment.
Ability to start up systems, balance airflow, and align belts and pulleys with little to no supervision.
Advanced ability to install electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision.
Ability to calculate building heat gain and loss using approved methods.
Effective communication skills to address customer issues, complaints, or concerns.
Effective time-management and organizational skills.
Valid driver’s license with an acceptable driving record.
Availability to work flexible hours and on-call shifts as needed.
Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units.
Ability to continually climb, balance, stoop, kneel, crouch, and crawl.
Ability to work in varied conditions, including hot, cold, indoor, outdoor, dry, humid, slippery, elevated, and congested environments.
Ability to safely climb ladders rated for a 300-pound load while wearing a 30-pound tool belt.
Natural or corrected vision allowing close, distance, and peripheral focus with normal depth perception.
Ability to lift up to 75 pounds and lift and carry items weighing up to 50 pounds.

Responsibilities

Install HVAC equipment and accessories in customers’ homes under the direction of the Field Supervisor or General Manager.
Install heating, air conditioning, ventilation, and refrigeration equipment and accessories according to company requirements and manufacturer specifications; perform limited diagnostics as needed.
Design, fabricate, and install ducts and duct fittings as required.
Perform start-ups on air conditioning and heating systems and other components.
Provide excellent customer service and maintain high customer satisfaction.
Promote products and services to customers and communicate replacement-product sales leads to the Sales and Service Coordinator.
Deliver and remove equipment needed to complete installation work.
Properly use, maintain, and account for company property, vehicles, and tools.
Complete paperwork accurately, thoroughly, neatly, and on time, and collect customer payments.
Represent the company professionally, honestly, and ethically in business matters and concerns.
Keep the installation vehicle clean and neat inside and outside.
Follow standard procedures, keep the company vehicle properly stocked, return defective warranty parts to the branch, and order or replenish vehicle stock as needed.
Complete material requisition forms and related administrative activities as needed.
Assist the Field Supervisor or General Manager with site supervision, planning, and estimating.
Assist with quality audits of selected installations to ensure performance, quality, and customer satisfaction.
Train other installers in technical skills and company procedures when assigned.
Perform similar or other duties as needed or assigned.