HVAC FIELD SUPERVISOR (QCI and training)

Goettl Career•Phoenix, AZ

About The Position

Goettl is hiring an HVAC Field Supervisor to oversee quality control inspections and training in Phoenix. The role begins with up to eight weeks of paid field training to learn Goettl’s methods, followed by responsibility for maintaining field standards. The supervisor conducts MeasureQuick inspections, ride-alongs, and job-site quality checks; coaches technicians and installers; investigates callbacks; and serves as a technical authority on complex work. The role may also include warranty calls and callbacks, independently or with the team, as business needs require. Compensation includes an hourly rate and commission plan, with overtime. The posting states that top individuals in this role earn between $90,000 and $125,000. A company vehicle and tools are provided, along with medical, dental, and vision coverage, a 401(k) match, and weekly pay.

Requirements

  • At least 5 years of hands-on HVAC field experience; 6 or more years preferred.
  • Deep technical knowledge, with the ability to diagnose, repair, and coach simultaneously.
  • Proficiency with MeasureQuick inspections and field correction procedures.
  • Exceptional coaching and communication skills; field credibility is essential.
  • Computer literacy, including MS Office, email, and field service tools.
  • EPA Section 608 Certification, Type II or Universal, required for the HVAC track.
  • Clean driving record for the last two years and a valid driver’s license.
  • Must be able to pass a background check and drug screen upon offer.

Nice To Haves

  • Six or more years of hands-on HVAC field experience.
  • ServiceTitan experience.

Responsibilities

  • Conduct MeasureQuick inspections on completed installations and correct airflow, refrigerant-level, and workmanship issues on the spot.
  • Perform ride-alongs and job-site quality-control checks to evaluate technician performance against Goettl standards.
  • Coach and mentor installers and technicians in real time, providing direct feedback.
  • Analyze callback and return-visit trends, identify root causes, and drive corrective action.
  • Serve as the technical authority on complex troubleshooting and high-stakes job sites.
  • Partner with the Technical Supervisor to track quality KPIs and align training with field realities.
  • Assess technician competency as part of hiring and onboarding.
  • Run warranty calls and callbacks, independently and alongside the team, as business needs require.

Benefits

  • Company vehicle and tools provided.
  • Medical, dental, and vision benefits.
  • 401(k) match.
  • Weekly pay.
  • Hourly compensation, overtime, and commission opportunity.
  • Up to eight weeks of paid field training.
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