Residential HVAC Install Field Supervisor

Magnolia Plumbing•Black Rock City, NV

About The Position

Magnolia Companies is seeking a Residential HVAC Install Field Supervisor to support and lead its Residential Services Division. The role oversees day-to-day residential HVAC installation operations and implements and supports the Nexstar Service System. It is a working-supervisor position: the supervisor performs installation work in the field while leading by example and developing, coaching, and mentoring HVAC Install Technicians and apprentices. The supervisor coordinates installation schedules and field workloads, evaluates job performance and workmanship, and ensures installations meet company standards, manufacturer specifications, applicable HVAC codes, and safety procedures. The role also monitors productivity and labor performance, addresses field and customer issues, supports ongoing team training, and communicates operational needs with management, dispatch, and other departments. Employment requires a background check and drug screening following an offer.

Requirements

5–10 years of residential HVAC installation experience.
Journeyman HVAC License required.
Journeyman Gas Fitter License required.
Strong knowledge of residential HVAC systems, equipment, and installation procedures.
Experience with furnaces, air conditioners, heat pumps, air handlers, ductwork, and related HVAC components.
Ability to troubleshoot installation issues and provide effective field solutions.
Strong leadership, communication, and organizational skills.
Ability to train, coach, and develop technicians and apprentices.
Ability to evaluate team performance, identify improvement opportunities, and provide constructive feedback.
Experience coordinating field operations, installation schedules, and technician workloads.
Intermediate administrative, reporting, and computer skills.
Ability to review productivity metrics, payroll information, and operational reports.
Strong problem-solving and decision-making abilities.
Commitment to quality workmanship, customer satisfaction, and workplace safety.
Ability to manage multiple priorities while communicating effectively with management and field personnel.
Valid driver's license with a satisfactory driving record.

Nice To Haves

1–2 years of supervisory, leadership, or team management experience preferred.

Responsibilities

Perform residential HVAC installation work in the field while serving as a working supervisor.
Oversee daily installation operations and direct and support field technicians.
Train, coach, and mentor HVAC Install Technicians and apprentices.
Demonstrate proper installation techniques, professionalism, and safety practices.
Implement, reinforce, and maintain the Nexstar Service System in field operations.
Help technicians plan, coordinate, and complete installation jobs efficiently.
Review installation schedules and help assign and coordinate daily workloads.
Visit job sites to observe performance, evaluate workmanship, and provide hands-on coaching.
Ensure installations meet company standards, manufacturer specifications, and applicable HVAC codes.
Monitor job progress, productivity, labor hours, and overall installation performance.
Review payroll, productivity, and prior-day performance metrics to identify improvement areas.
Address performance concerns and provide constructive feedback and guidance.
Help resolve installation challenges, customer concerns, and field-related issues.
Promote accountability, communication, and continuous improvement in a positive team environment.
Ensure technicians maintain clean, organized, and professional job sites.
Help develop, implement, and maintain ongoing training programs for installation team members.
Communicate with management, dispatch, and other departments about staffing, scheduling, and operational needs.
Ensure team members follow company policies, safety procedures, and industry standards.