HVAC Equipment Branch Operations Manager - Southeast

Johnson Controls•Atlanta, GA

1d•$100,000 - $150,000

About The Position

Johnson Controls is seeking an HVAC Equipment Branch Operations Manager to lead a team of System Application Engineers supporting the construction sales organization. The manager will also provide direct support on selected accounts, customers, and projects as needed. The role helps ensure assigned projects are executed accurately, profitably, on time, and within contract scope while strengthening technical sales support, customer satisfaction, project performance, and handoffs to service teams. The location is flexible within the U.S. Central or Eastern time zones, with occasional travel to the Southeast required. The position provides leadership, coaching, and daily guidance to System Application Engineers; supports pre-sales and post-sales execution; reviews technical and commercial project materials; and serves as a first-level escalation point for equipment-order and customer issues. The manager works closely with sales, service, project management, contractors, customers, consultants, vendors, and other stakeholders, and contributes to continuous improvement by addressing slippage, delivery issues, warranty trends, and technical gaps. The role requires a bachelor's degree in Engineering, at least five years of progressively responsible operations management experience in the building construction industry, and at least five years of direct project management experience. The hiring salary range is $100,000 to $150,000, with a competitive bonus plan. Johnson Controls offers paid vacation, holidays, and sick time; medical, dental, vision, and 401(k) benefits; on-the-job and cross-training; and a collaborative team environment with a focus on safety.

Requirements

Bachelor’s degree in Engineering.
Minimum of five years of progressively more responsible operations management experience in the Building Construction Industry.
Minimum of five years of direct project management experience.
Demonstrated ability to manage a team successfully.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Good organizational skills and strong attention to detail.
Interpersonal skills to communicate effectively with internal and external customers.
Ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.

Nice To Haves

Ability to travel based on the geographical locations of assigned teams.
Experience with Microsoft Office, including Word, Excel, and Visio.
Experience with Adobe Writer and a basic Windows operating system environment.
AutoCAD experience.
Experience supporting technical training programs or team development plans.

Responsibilities

Lead and coach System Application Engineers supporting the construction sales team.
Serve as a System Application Engineer for selected representatives, customers, and projects based on branch needs.
Support highly complex or strategic projects assigned by branch management.
Help ensure projects are executed within contract scope, on schedule, accurately, profitably, and in line with customer expectations.
Reduce equipment slippage by following up, identifying root causes, and helping prevent recurrence.
Provide training and daily guidance on project management practices and the Johnson Controls equipment order execution process.
Support pre-sales activities, including system configuration validation, HVAC equipment and/or controls selection, bidding, application, and pricing.
Review and support submittals, estimates, proposals, selections, engineering drawings, and specifications to improve accuracy and consistency.
Act as the first-level escalation point for equipment orders, order commitments, delivery, final payment, and customer satisfaction issues.
Build strong working relationships with Account Executives, contractors, customers, consultants, vendors, service teams, and LSSs/PMs.
Support proper turnover to the service team and coordinate joint projects, including startup and warranty processes.
Communicate process issues, warranty trends, and systemic delivery issues to corporate leadership, and participate in feedback sessions.
Follow through on commitments, protect project integrity, and keep safety and customer outcomes central to the work.
Understand project details, remove obstacles, and help the team deliver customer requirements.
Review slippage, delivery issues, and technical gaps and turn findings into practical improvements.
Review engineering drawings and specifications, helping resolve gaps in interpretation or selection.
Monitor project and proposal quality and share best practices across the team.
Balance Johnson Controls processes with customer satisfaction and project financial performance.