Branch Manager Southeast Charlotte

Wells Fargo•Pineville, NC

4d•Onsite

About The Position

Wells Fargo is hiring an accomplished, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads, coaches, and develops a team to improve banker productivity and deliver consistent customer-focused behaviors. The Branch Manager fosters an engaged and accountable culture that identifies customer financial needs and recommends Wells Fargo solutions, while balancing growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which offers mentorship, job shadowing, practical learning, and experience with day-to-day branch operations. Successful completion is required to transition into a Branch Manager position, except for employees already serving as a Wells Fargo Branch Manager. During training, the position is an interim, nonexempt role. Branch assignment depends on business need and availability at the time of placement. The position is associated with the Southeast Charlotte area. Listed potential locations are in Charlotte, Pineville, and Wesley Chapel, North Carolina; positions may not be available at every listed location. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment, and Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background; a credit report may be reviewed, and additional ongoing screening may apply.
Successful completion of the Branch Manager Readiness Program is required to transition into a Branch Manager position, unless already serving as a Branch Manager at Wells Fargo.
Not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments; identifying complex financial needs; and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable to behaviors and outcomes.
Partner with internal sales partners across Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how to use them to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, take action to improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Meet applicable risk and compliance responsibilities, including following policies and procedures and escalating and remediating issues.