Branch Manager Metro Charlotte District

Wells Fargo • Indian Trail, NC

1d • Onsite

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, builds an engaged and accountable culture focused on identifying customer financial needs, and recommends Wells Fargo solutions that deepen relationships and create long-term value while maintaining strong operational risk management.

Onboarding begins with the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required to transition into a Branch Manager position, except for employees already serving as a Wells Fargo Branch Manager. Branch assignment depends on business need and availability at placement. During training, the role is an interim, nonexempt position.

The role requires a schedule that includes Saturdays and may require travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
• 2+ years of leadership experience.
• Ability to work a schedule that includes Saturdays.
• Ability to travel within the assigned geography up to 50% of the time during the first six months, depending on location and branch placement.
• SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
• Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background; a credit report may be reviewed and additional ongoing screening may apply.

Nice To Haves

• Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
• Experience leading a customer-focused sales culture and driving measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
• Ability to analyze performance, identify opportunities, and execute action plans to achieve business objectives.
• Independent judgment and critical thinking, with the ability to manage time, prioritize, and delegate in a complex, fast-paced environment.
• Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs and building strong customer, internal partner, and community relationships.
• Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

• Provide inclusive leadership, set clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
• Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
• Use branch manager routines, observation, feedback, and follow-up to build team capability, confidence, and productivity, while holding employees accountable for behaviors and outcomes.
• Partner with Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
• Help customers use digital banking options through education and demonstration.
• Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
• Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
• Fulfill applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and escalate and remediate issues effectively.

Benefits

• Robust benefits
• Competitive compensation
• Programs designed to support work-life balance and well-being
• Programs that support community investment, personal authenticity, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed