Branch Manager Midwest Charlotte District (SAFE)

Wells Fargo•Mount Holly, NC

4d•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity, execute consistent customer-focused behaviors, and build an engaged, accountable culture. It balances growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which offers guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position; Wells Fargo employees already serving as Branch Managers are exempt. Branch assignment depends on business need and availability. During training, the position is an interim, nonexempt role.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, performance ownership, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to help teams influence, educate, and connect customers to technology and explain the value of digital banking solutions.
Knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending colleagues to provide coordinated customer experiences and deepen relationships.
Help customers use digital banking options through education and demonstration.
Use reporting and employee observations to identify team strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
Balance business growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.