Branch Manager Midwest Charlotte District (SAFE)

Wells Fargo Bank•Gastonia, NC

2d•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships to drive growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, builds an engaged and accountable culture, and helps employees identify customer financial needs and recommend Wells Fargo solutions while balancing growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, hands-on experience, and practical learning in day-to-day branch operations. Successful completion is required to transition into a Branch Manager position. Branch assignment depends on business needs and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the employee's start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. Visa sponsorship is not available.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Success managing and coaching across affluent, high net worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and connecting them with digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Build and retain a high-performing team through inclusive leadership, clear expectations, targeted coaching, and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop individual capability, confidence, and productivity, while holding the team accountable for aligned behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and deepen relationships.
Identify ways to make banking easier by educating customers about and demonstrating digital options.
Use reporting and employee observations to identify strengths and opportunities, develop action, improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.