Branch Manager - Metro Philadelphia District

Wells Fargo Bank•Philadelphia, PA

18h

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across checking, deposits, lending, credit cards, and investments. The role combines disciplined sales execution, coaching, performance management, and operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required to transition into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers. During training, the position is an interim, nonexempt role. Branch assignment depends on business needs and availability at placement. The Branch Manager leads and develops a team, builds an engaged and accountable culture, and helps customers identify and address financial needs with Wells Fargo solutions. The role works with internal partners across Wealth & Investment Management, Business Banking, and Home Lending; promotes digital banking options; uses reporting and observations to improve performance; and balances business growth with risk management. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months and before or until placement in a specific branch, depending on location. SAFE registration is required at employment, and Wells Fargo initiates the process after the employee's start date. This position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel in the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
Not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building relationships with customers, internal partners, and community stakeholders.
Ability to influence and educate customers about technology and communicate the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, coach, develop, and retain a high-performing team.
Manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use observation, feedback, follow-up, and branch manager routines to build employee capability, confidence, and productivity, and hold the team accountable for behaviors and outcomes.
Partner with internal teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer service and deepen customer relationships.
Educate customers about available digital banking options and demonstrate ways to make banking easier.
Use reporting and employee observations to identify strengths and opportunities, and take action to improve performance, primary bank relationships, and wallet share.
Balance growth objectives with operational soundness; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Work a schedule that includes Saturdays and travel within the assigned geography as required during training and before branch placement.