HVAC & Electrical Manager
CPI Plumbing, Heating & Cooling•Mount Vernon, WA
•$100,000 - $110,000
About The Position
CPI Plumbing, Heating, Cooling & Electrical has proudly served homeowners throughout Skagit County since 1986. Our reputation has been built on quality workmanship, integrity, and putting customers first. As we continue to grow, we're looking for an experienced HVAC & Electrical Manager to lead our service and installation teams while driving operational excellence and profitability. If you're an inspiring leader who thrives on developing people, improving performance, and creating an outstanding customer experience, we'd love to talk with you.
Requirements
- 5+ years of leadership experience managing residential HVAC and/or Electrical operations.
- Proven success leading service and installation teams.
- Strong financial and operational acumen with experience managing budgets and KPIs.
- Excellent leadership, communication, and coaching skills.
- Experience recruiting, training, and developing high-performing teams.
- Customer-first mindset with a passion for delivering exceptional service.
- Strong understanding of residential HVAC systems, electrical services, and industry best practices.
Responsibilities
- Lead the daily operations of the HVAC and Electrical departments.
- Coach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.
- Drive revenue growth while maintaining strong gross profit performance.
- Monitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.
- Partner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.
- Recruit, hire, onboard, and retain top HVAC and Electrical talent.
- Conduct ride-alongs, performance coaching, and regular team meetings.
- Ensure all work is completed safely and complies with company standards, local codes, and industry regulations.
- Oversee inventory, fleet utilization, equipment, and departmental budgets.
- Foster a culture built on accountability, teamwork, safety, and continuous improvement.
Benefits
- $100,000–$110,000 annual base salary
- Performance-based bonus opportunity
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Company Vehicle or Vehicle Allowance (where applicable)
- Ongoing Leadership Development & Technical Training
- Career Advancement Opportunities
- Supportive, team-oriented culture focused on growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
