HVAC Billing Specialist

Mirabito Holdings•Binghamton, NY

25d

About The Position

The HVAC Billing Specialist ensures service and installation work is billed accurately, efficiently, and in compliance with company policies. The role works with technicians, service managers, and accounting to review completed work and prepare clear, accurate customer invoices. It also supports timely billing, month-end reporting, accounts receivable processes, and billing-related customer assistance. The company describes its culture as supportive and people-focused, with mentorship and development opportunities, career advancement potential, work-life balance, community involvement, and employee appreciation initiatives.

Requirements

Billing, bookkeeping, or administrative experience.
Experience using billing or accounting software.
Strong data entry skills and proficiency with Microsoft Office.
Strong attention to detail, organization, and consistency.
Clear and professional communication skills for interacting with customers, technicians, and managers.
Ability to proactively identify and resolve billing discrepancies.
Dependability, collaboration, and willingness to help where needed.
Openness to learning new systems, processes, and best practices.

Nice To Haves

HVAC or field service industry experience.

Responsibilities

Work with technicians, service managers, and accounting to review completed work and prepare accurate customer invoices.
Ensure services, materials, memberships, and costs are captured correctly to support timely billing and month-end reporting.
Assist customers with invoice and payment questions, provide professional support, and help resolve discrepancies.
Support billing and accounts receivable processes and reporting.
Help maintain compliance with company policies, tax requirements, and membership terms.