HVAC APPRENTICE TECHNICIAN

Controls Center•Lexington, KY

5d•$0 - $18•Onsite

About The Position

The HVAC Technician Apprentice position is a part-time apprentice role based at the Greater Lexington branch. From January through March, apprentices work as paid seasonal employees in the Operations department three days per week and attend in-house HVAC installation classes two days per week at the same location. The training program includes 224 hours of hands-on instruction over 28 days with a Johnstone instructor. Its residential-focused curriculum may also apply to commercial HVAC work. Apprentices gain practical knowledge and skills through classes and by working with staff to learn about HVAC equipment and parts. After completing the program, Johnstone works with local residential HVAC contractor customers to place each apprentice in a full-time installation technician position. Candidates must have a clear driving record and criminal record and pass a drug screening. While at the branch, apprentices support customer service, receive and process shipments, inspect and store products, prepare customer orders, help load products, process returns, and assist with housekeeping. During training, they learn service and installation techniques, HVAC safety and best practices, environmental impacts and EPA certification, equipment operation, basic ductwork installation and calculations, and the use of HVAC tools and test equipment. Johnstone Supply is a wholesale supplier to the heating, air conditioning, and refrigeration industry. Johnstone Grimme Group is privately owned and operates branches in Indiana, Kentucky, Ohio, Pennsylvania, and West Virginia. The company describes its culture as focused on customer service, employee knowledge and professionalism, internal career pathing, competitive compensation with multiple bonus opportunities, work-life balance, and teamwork.

Requirements

High school diploma or GED equivalency.
Ability to work effectively in a fast-paced environment.
Excellent interpersonal and customer service skills.
Excellent verbal and written communication skills.
Ability to manage priorities and prioritize tasks based on importance.
Excellent attention to detail.
Excellent time management skills.
Ability to navigate and resolve challenging internal and external situations effectively and resourcefully.
Basic skills using Microsoft Office products.
Basic math skills to manage and maintain inventory.
Ability to establish and maintain effective relationships with customers, coworkers, and stakeholders.
Skill in using web-based tools to research products and information.
Clear driving record.
Clear criminal record.
Ability to pass a drug screening.

Responsibilities

Support branch staff in providing exceptional customer service.
Maintain a professional image and provide an exceptional customer shopping experience.
Receive and process incoming product shipments and unload delivery trucks.
Inspect shipments and document any damage.
Store products in their proper locations.
Receive, pull, and prepare customer orders.
Help load products onto delivery trucks or for customers.
Process customer returns.
Assist with branch housekeeping as needed.
Perform other duties assigned by the Branch Manager or Supervisor.
Learn service and installation techniques from a Johnstone Supply Technical Service Advisor.
Learn HVAC safety and best practices and ecological impacts, including EPA certification.
Train hands-on with indoor and outdoor HVAC equipment, including furnaces, air conditioners, and air handlers.
Learn basic ductwork installation and calculations.
Train hands-on with HVAC tools and test equipment, including meters and brazing torches.