Hustle Squad - PT
About The Position
Big Al’s is seeking positive, enthusiastic, and personable Guest Service Team Members for its Hustle Squad. Team members help create a first-class guest experience in a fun, energetic bowling and entertainment venue. They greet guests, assist with bowling gear and arcade games, support food running, hosting, and cleaning as needed, handle transactions, maintain a safe and clean environment, promote deals and experiences, and open and close the venue. The position is based in Meridian, Idaho, and pays $14.00–$17.00 per hour. The job shift is listed as “Any.” Big Al’s describes itself as a family-owned business that began in 2006 and has grown to five West Coast locations while maintaining a close-knit workplace. The company emphasizes inclusion, equal opportunity, employee ideas, and opportunities for training and career growth, including advancement into management.
Requirements
- Prior experience using a point-of-sale (POS) system, or willingness to learn.
- Friendly, confident, personable communication and face-to-face service skills.
- Strong guest service skills.
- Ability to work as part of a team.
- Ability to handle sales transactions and upsell experiences.
- Attention to safety.
- Ability to obtain Food Handlers Certification.
- Availability to work weekends, nights, and holidays.
- Ability to spend extended periods on one's feet; lift up to 25 pounds frequently, up to 50 pounds occasionally, and over 50 pounds rarely; and bend, reach, and push. Reasonable accommodations may be available.
Nice To Haves
- Experience with Toast, Brunswick, or Embed POS systems.
Responsibilities
- Greet guests and provide friendly, first-class guest service.
- Assist guests with bowling gear, arcade games, and other activities.
- Help with food running, hosting, cleaning, and other duties as needed.
- Handle guest transactions.
- Help maintain a safe, clean, and enjoyable environment.
- Promote deals and upsell experiences.
- Open and close the venue.
Benefits
- Discounts on food and drinks during shifts.
- Medical coverage for full-time employees; dental and vision plans.
- Supplemental short-term disability and life insurance.
- 401(k) with company match.
- Opportunities to volunteer in the community.
- Paid hands-on training and ongoing career development.
- Opportunities to advance into management roles, including promotion from within.
- $15,000 in employer-paid life insurance.
- Free bowling for the employee and a guest.
- Employee assistance program (EAP).
- Thanksgiving and Christmas off.
- Voluntary pet insurance.
- Employee recognition program with cash rewards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
