Service Squad - PT

Big Al's•Vancouver, WA
•$17 - $17•Onsite

About The Position

Big Al’s is hiring bartenders and servers for its Service Squad to provide guests with a first-class experience in a fast-paced, team-based environment. Team members serve drinks and food, take orders and payments, promote Big Al’s offerings, and help keep the venue clean and organized. They also stock and prepare drinks, assist with keg room duties, follow safety and alcohol-service rules, and support opening, closing, and other team needs. The position is based in Vancouver, Washington, and pays $17.13 per hour, plus tips. The role requires availability for nights, weekends, and holidays, although Thanksgiving and Christmas are listed as holidays off. Big Al’s describes itself as a family-owned business with five West Coast locations and emphasizes an inclusive workplace, employee development, and opportunities to advance into management.

Requirements

  • Serving or bartending experience.
  • Experience with a point-of-sale system; Toast experience is a plus.
  • Friendly, confident, people-oriented manner and strong face-to-face communication.
  • Strong guest-service skills.
  • Ability to work as part of a team.
  • Ability to process sales transactions and upsell.
  • Commitment to safety.
  • Ability to obtain Food Handlers and Alcohol Serving Certifications.
  • Availability to work weekends, nights, and holidays.
  • Must be at least 21 years old, or at least 19 years old in Idaho.

Nice To Haves

  • Experience with Toast point-of-sale system.

Responsibilities

  • Promote Big Al’s offerings and help make guests’ visits memorable.
  • Run drinks and provide friendly, attentive service.
  • Take food orders, deliver food, and process payments.
  • Keep lanes, tables, glassware, and other areas clean.
  • Stock, organize, and prepare drinks at the bar.
  • Assist with keg room duties and lift kegs with teammates when needed.
  • Follow safety practices and alcohol-service rules.
  • Help with opening, closing, and other team needs.

Benefits

  • Discounts on food and drinks during shifts.
  • Tips in addition to hourly pay.
  • Medical coverage for full-time employees, plus dental and vision plans.
  • Supplemental short-term disability insurance and life insurance.
  • 401(k) with company match.
  • Opportunities to volunteer in the community.
  • Paid hands-on training and ongoing career development.
  • Opportunities to grow into management roles, with promotion from within.
  • $15,000 in employer-paid life insurance.
  • Free bowling for the employee and one guest.
  • Access to a team member assistance program (EAP).
  • Thanksgiving and Christmas off.
  • Voluntary pet insurance.
  • Employee recognition program with cash rewards.
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