Service Squad

Big Al's•Milpitas, CA

About The Position

Big Al’s is seeking bartenders and servers to provide guests with a first-class experience in a fast-paced, team-based environment. The role includes preparing and serving drinks, taking and delivering food orders, processing payments, and maintaining clean, well-stocked service areas. Team members may assist with keg room duties, opening and closing, and other tasks that support the team. Big Al’s describes itself as a family-owned company with five West Coast locations and an inclusive workplace.

Requirements

  • Serving or bar experience.
  • Experience with a point-of-sale system.
  • Friendly, confident, face-to-face communication and strong guest-service skills.
  • Ability to work as part of a team.
  • Ability to handle sales transactions and upsell.
  • Commitment to safety.
  • Ability to obtain Food Handlers and Alcohol Serving Certifications.
  • Availability to work weekends, nights, and holidays.
  • Must be at least 21 years old, or at least 19 years old in Idaho.

Nice To Haves

  • Experience with Toast POS is a plus.

Responsibilities

  • Promote Big Al’s offers and help make each guest’s visit memorable.
  • Run drinks and provide friendly service.
  • Take food orders and deliver food to guests.
  • Handle payments and sales transactions.
  • Keep lanes, tables, and glassware clean.
  • Stock, organize, and prepare drinks at the bar.
  • Assist with keg room duties and lift kegs with teammates when needed.
  • Follow safety procedures and alcohol-service rules.
  • Assist with opening, closing, and other team needs.

Benefits

  • Discounts on food and drinks during shifts.
  • Eligibility to earn tips in addition to hourly pay.
  • Medical coverage for full-time employees, plus dental and vision plans.
  • Supplemental short-term disability and life insurance.
  • 401(k) with company match.
  • Opportunities to volunteer in the community.
  • Paid hands-on training and ongoing career development.
  • Opportunities to advance into management; the company promotes from within.
  • $15,000 in employer-paid life insurance.
  • Free bowling for the employee and a guest.
  • Access to a team member assistance program (EAP).
  • Thanksgiving and Christmas off.
  • Voluntary pet insurance.
  • Employee recognition program with cash rewards.
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