Service Squad

Big Al's•Vancouver, WA
•Onsite

About The Position

Big Al’s is hiring bartenders and servers to provide guests with a first-class experience in a fast-paced, team-based environment. Team members serve drinks and food, take orders, process payments, promote Big Al’s offerings, and help keep the venue clean and welcoming. Bar duties include stocking, organizing, and mixing drinks, as well as helping with keg room duties and lifting kegs with teammates when needed. The role also involves following safety and alcohol-service rules and assisting with opening, closing, and other team needs. Big Al’s describes itself as a small, family-owned company with five West Coast locations. It emphasizes a welcoming, inclusive workplace where employees can contribute ideas and grow, including opportunities to move into management.

Requirements

  • Serving or bar experience.
  • Experience using a point-of-sale system.
  • Friendly, confident, face-to-face communication and guest-service skills.
  • Ability to work as part of a team.
  • Ability to handle sales transactions and upsell.
  • Commitment to safety.
  • Ability to obtain Food Handlers and Alcohol Serving Certifications.
  • Availability to work weekends, nights, and holidays.
  • Must be at least 21 years old, or at least 19 years old in Idaho.
  • Ability to spend extended periods on your feet and to bend, reach, and push.
  • Ability to lift up to 25 pounds often, up to 50 pounds occasionally, and over 50 pounds rarely.

Nice To Haves

  • Experience with Toast POS.

Responsibilities

  • Promote Big Al’s promotions and help create an enjoyable guest experience.
  • Run drinks and serve food while providing friendly service.
  • Take guest orders and handle payments and sales transactions.
  • Keep lanes, tables, glassware, and other areas clean.
  • Stock, organize, and prepare drinks at the bar.
  • Assist with keg room duties and lift kegs with teammates when needed.
  • Follow safety practices and alcohol-service rules.
  • Help with opening, closing, and other tasks that support the team.
  • Upsell products and experiences to guests.

Benefits

  • Discounts on food and drinks during shifts.
  • Tips in addition to hourly pay.
  • Medical coverage for full-time employees, plus dental and vision plans.
  • Supplemental short-term disability insurance.
  • Employer-paid life insurance of $15,000.
  • 401(k) with company match.
  • Opportunities to volunteer in the community.
  • Paid hands-on training and ongoing career development.
  • Opportunities to grow into management roles, with promotion from within.
  • Free bowling for the employee and a guest.
  • Access to a team member assistance program (EAP).
  • Thanksgiving and Christmas off.
  • Voluntary pet insurance.
  • Employee recognition program with cash rewards.
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