Hunting Team Lead

Bass Pro Shops•Fort Myers, FL

19d

About The Position

Under the supervision of the Group Sales or Department Manager, the Hunting Team Lead gives daily direction to department associates and supports merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service. The role supports departmental sales, gross margin, inventory shrinkage, and payroll goals, and helps ensure customers have a pleasant, productive, and memorable shopping experience. The Team Lead assists with staffing, interviewing, training, scheduling, coaching, performance feedback, and resolving customer and associate concerns. They maintain product expertise, conduct product demonstrations, execute merchandising directives and plan-o-grams, and support special events, pricing and UPC integrity, product assortments, inventory accuracy, and advertised displays. This position requires regular standing and walking, along with occasional ladder use, repetitive motions, operation of machinery or vehicles, and work in confined or noisy spaces. It may involve frequently moving objects up to 20 pounds and occasionally lifting or moving objects up to 100 pounds or more with a team lift as needed. Applications are accepted on an ongoing basis.

Requirements

High school diploma or equivalent.
Two to four years of experience in retail sales.
Ability to calculate figures and amounts, including discounts, commissions, and percentages.
Ability to read and analyze reports.
Ability to present information effectively and respond to questions from managers, associates, customers, and the public.
Ability to conduct meetings and presentations for groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, and inventory management systems.
Strong interpersonal skills and ability to establish and maintain effective working relationships with coworkers, associates, customers, and corporate staff.
Ability to meet the stated physical demands, including standing and walking throughout a shift and moving objects as described.

Nice To Haves

Supervisory experience.

Responsibilities

Support the GSM or Department Manager in meeting departmental sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily direction to department associates and prepare task lists.
Execute merchandising directives and maintain corporate plan-o-grams.
Help deliver a pleasant and productive shopping experience and maintain a high level of customer service.
Assist with staffing, interviewing, selection recommendations, training, performance feedback, and weekly work schedules.
Coach and motivate associates to support positive customer relations and a productive, team-oriented work environment.
Resolve customer and associate concerns with the GSM or Department Manager and Human Resources Manager.
Maintain product expertise through ongoing training and conduct product demonstrations for staff.
Assist with special events, pricing and UPC integrity, assortments, inventory accuracy, and the display, signing, and pricing of advertised items.
Assist with supervisory duties in accordance with company policies and applicable laws, including planning and assigning work, evaluating performance, addressing complaints, and maintaining a positive, harassment-free workplace.
Help customers make buying decisions by identifying and evaluating their needs, recommending products, and promoting programs such as CLUB Membership, VOC, and In-Store Pick-up.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.