Hungarian Speaking Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity for individuals looking for rewarding jobs in Bulgaria within the fast-paced and dynamic Customer Support Services industry.

Requirements

• Native or fluent Hungarian (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills and a passion for helping others in a professional environment.
• Ability to relocate to Sofia for this on-site Hungarian Speaking Support Specialist position in Bulgaria.
• Strong problem-solving skills and the ability to multitask effectively.

Nice To Haves

• Previous experience in the Customer Support Services industry is considered a strong advantage.

Responsibilities

• Provide high-quality support to Hungarian-speaking clients via phone, email, and live chat.
• Ensure all customer queries within the Customer Support Services sector are resolved with professionalism and empathy.
• Maintain accurate records of customer interactions and service outcomes in our internal database.
• Stay updated on product knowledge to provide accurate, reliable information to end-users.
• Collaborate with internal teams to escalate complex issues and provide constructive feedback on service improvements.
• Achieve daily and monthly performance metrics to ensure the highest standards of service delivery.
• Represent the company brand with a customer-centric attitude at all times.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for our jobs in Bulgaria.
• Attractive Monthly Performance Bonus based on your individual achievements.
• Dynamic and international working environment with great career development prospects.
• And Much More...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed