Human Srvs Prog Branch Manager
About The Position
The Kentucky Department for Community Based Services (DCBS), Division of Protection and Permanency, seeks a Human Services Branch Manager to lead and coordinate Clinical Services and the Medically Complex Foster Care Program. The role requires a strong clinical background and knowledge of the behavioral health, medical, developmental, and trauma-related needs of children and youth in foster care, particularly those with complex or intensive needs. The manager provides leadership, supervision, and coordination to ensure services and supports respond to those needs, and provides subject-matter expertise and programmatic support to the Assistant Director II and Division Director. The role contributes to developing, implementing, and continuously improving initiatives for Kentucky’s vulnerable foster care population and serves as the Division liaison and lead for contractual partnerships with statewide victim advocacy programs. The agency may authorize telecommuting, but may terminate or modify telecommuting arrangements at any time. Duties are performed both in person and virtually. Incumbents typically work in an office setting. The position is based at 275 East Main Street, Frankfort, Kentucky.
Requirements
- Bachelor’s degree from an accredited college or university, or qualifying experience substituted year for year.
- Five years of professional experience in administration of human services programs, emergency management services, as an emergency medical technician or paramedic, or in a related field.
- A master’s degree in social work, health administration, labor relations, public administration, business administration, or a related field may substitute for one year of required experience.
- Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, as an emergency medical technician or paramedic, or in a related field may substitute for the required education on a year-for-year basis.
- Strong clinical background and demonstrated knowledge of behavioral health, medical, developmental, and trauma-related needs of children and youth in foster care, particularly those with complex or intensive needs.
- Excellent written and verbal communication, organizational, leadership, public speaking, critical thinking, problem-solving, analytical, and time-management skills.
- Ability to manage multiple tasks and projects, motivate a team, evaluate data, recommend program improvements, adapt to changing processes and protocols, and complete work in person and virtually.
- Experience working with community partners.
- No special age, licensure, or regulatory requirements.
Responsibilities
- Facilitate and coordinate program operations for clinical consultations, healthcare oversight, and administration of the medically complex foster care program, both in person and virtually.
- Supervise staff, approve time, and complete performance evaluations.
- Identify opportunities for growth in programmatic work serving a high-acuity foster care population and recommend improvements.
- Negotiate, monitor, and administer contracts involving three large statewide victim advocacy programs, clinical services, and specialized placement programs.
- Serve as a liaison to in-state and out-of-state placements serving high-acuity and medically complex youth.
- Monitor outcomes for specialized placement programs and report to the Director.
- Participate in task forces, work groups, and committees as requested by the Office of the Director.
- Serve as a Division of Protection and Permanency liaison, working across organizational lines to close gaps in programmatic work.
- Prepare reports, documents, and other materials to brief the Office of the Director and Office of the Commissioner.
- Present information to legislators, agency leadership, and leadership across partner agencies.
- Evaluate quarterly and annual data reports from domestic violence programs, rape crisis centers, children’s advocacy centers, and other clinical programs administered within the Division of Protection and Permanency.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
