Human Srvs Prog Compliance Analyst

Kentucky Personnel Cabinet•Frankfort, KY
•$44,074 - $64,816•Hybrid

About The Position

The Department for Aging and Independent Living provides services to older adults and people with physical disabilities across Kentucky. It helps individuals obtain home- and community-based care and services to prevent premature admission to long-term care facilities and supports them in remaining in their homes as long as possible. The Department is seeking a high-energy, self-motivated individual to support the Division and the Department’s goals. The position performs advanced analysis of records to identify provider deficiencies; evaluates regulations and policies and recommends improvements; develops, interprets, and maintains statistical reports and tracking spreadsheets; responds to complex inquiries; analyzes and reports the impact of policy changes; and conducts monitoring and technical reviews of agencies providing waiver services. Duties are typically performed in an office setting. The agency may authorize telecommuting and may modify or end that arrangement at any time.

Requirements

  • Bachelor's degree from a college or university, or qualifying experience providing or administering health services, social services, and/or unemployment services in lieu of education on a year-for-year basis.
  • Two years of professional experience providing or administering health services, social services, and/or unemployment services.
  • Excellent verbal and written communication skills.
  • Excellent computer skills.
  • Ability to plan and establish priorities, distinguishing urgent, important, and unimportant tasks.
  • Organization skills, including time management, scheduling, coordinating resources, and meeting deadlines.
  • Attention to detail and accuracy.
  • Ability to work cooperatively as part of a team.
  • Ability to work under pressure, handle a high volume of work, and meet deadlines.
  • Exceptional customer service and effective problem-solving skills.
  • Ability to work well in a fast-paced environment.

Nice To Haves

  • Excellent verbal and written communication skills.
  • Excellent computer skills.
  • Ability to prioritize tasks effectively.
  • Strong organization, time management, scheduling, and coordination skills.
  • Attention to detail and accuracy.
  • Ability to work cooperatively as part of a team and under pressure.
  • Exceptional customer service and effective problem-solving skills.
  • Ability to work well in a fast-paced environment.

Responsibilities

  • Perform advanced analysis of records to identify provider deficiencies.
  • Evaluate regulations and policies and provide expert recommendations for improvement.
  • Develop, interpret, and maintain comprehensive statistical reports and tracking spreadsheets.
  • Address complex inquiries and prepare detailed oral or written responses.
  • Analyze and report the impact of policy changes, providing insight to inform decision-making and strategic planning.
  • Conduct monitoring and technical reviews of agencies providing waiver services.
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