Dcs Prog Spv

Arizona Department of Administration•Phoenix, AZ

1d•Onsite

About The Position

The DCS Program Supervisor works under the direction of the Department of Child Safety Program Manager and supervises a unit of DCS Specialists, Case Aides, and support staff engaged in child safety services. The position manages unit workflow, oversees casework quality and compliance, supports staff development and performance, and responds to concerns from customers, case participants, DCS staff, and other stakeholders. Training is provided, including the DCS Program Supervisor Training Track and, when applicable, DCS Specialist Training Track classroom sessions held in Phoenix.

Requirements

Master’s or bachelor’s degree from an accredited college or university.
Meet one of the specified experience pathways: three years of experience with the Arizona Department of Child Safety; or two years of combined experience in the listed DCS roles plus six months in a DCS Program Supervisor Special Assignment role; or two years of combined experience in the listed DCS roles plus one year of professional-level supervisory experience; or five years of combined experience with a Government or Tribal Child Welfare agency or an Arizona agency specializing in child welfare practice.
Be able to secure and maintain clearance from the Central Registry.
Obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.
Pass a DCS background check.
Meet the stated driver’s license requirements; driving or use of a vehicle is an essential job function for conducting State business.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Knowledge of federal and state laws, regulations, and directives governing child protective services; risk assessment practices and procedures; work leadership and management principles and practices; personality development and adjustment theories; court-system policies and procedures; and community resources.
Skill in verbal and written communication, eliciting information through interviews, building and maintaining work relationships with children, families, and court representatives, resolving problems, public speaking, and supervision techniques.
Ability to apply work-leadership principles and the DCS Management System; maintain professional boundaries; lead by example; work as a team member; recognize employee strengths and development opportunities; prepare detailed documentation of parent, child, and professional contacts; and learn Guardian policies, procedures, and automated systems.

Nice To Haves

Lateral transfers are given preference. Eligible lateral-transfer candidates must be current DCS employees, have served in a Program Supervisor position for 12 consecutive months, meet expectations on their most recent performance evaluation, not be under a Performance Improvement Plan or review as part of a Memo of Concern, and have no discipline within the last 12 months.
Successful completion of a language proficiency exam may qualify employees for the bilingual stipend.

Responsibilities

Direct, supervise, and instruct direct reports according to department and regional policies for child protective services.
Review work products and analyze facts obtained by DCS specialists; provide input on cases.
Evaluate assessments, decisions, intervention and case plans, progress, barriers, placement, services, and visitation to ensure child safety and compliance.
Interview and train staff within the unit.
Develop work schedules.
Meet monthly with employees to discuss performance and complete employee evaluations.
Initiate disciplinary actions when necessary.
Respond to and resolve questions and problems from customers, case participants, internal DCS staff, and other stakeholders concerning policies, procedures, and specific cases.
Attend management staff meetings, training, professional seminars, and conferences, and participate in problem-solving and decision-making.
Produce, use, and send reports.
Perform other duties as assigned.
Perform after-hours duties.

Benefits

Paid sick leave.
Paid vacation, including ten holidays per year.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
Competitive health and dental insurance plans.
Life insurance and long-term disability insurance.
Optional vision coverage.
Optional short-term disability insurance.
Deferred compensation plans.
Supplemental life insurance.
Employee wellness plans.
Annual bilingual stipend of $500 for eligible employees who successfully complete a language proficiency exam.
Participation in the Arizona State Retirement System (ASRS).