Supervisor (DCs)

Drive Medical•South Brunswick, NJ
•Onsite

About The Position

Drive Medical is seeking a Supervisor to provide leadership, management, and vision for warehouse operations and support operational efficiency and capacity. The role leads order planning, employee coordination, and process management for durable medical goods, including canes, wheelchairs, in-home hospital beds, and respiratory products. The Supervisor helps drive performance in safety, quality, service, and people development while supporting accurate and productive fulfillment of customer orders. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. The position works in a warehouse environment and may involve changing temperatures and exposure to dust. Physical activity includes walking, standing, bending, squatting, reaching above the shoulders, and lifting up to 50 pounds; heavier items require a two-person lift. The role must be able to operate standard warehouse equipment such as pallet jacks and forklifts.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Two years of experience in warehouse management.
  • Two years of experience in a position involving occasional customer contact.
  • Knowledge of or experience with SAP or equivalent ERP systems.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
  • Excellent written and oral communication skills.
  • Ability to interact effectively with internal and external customers and vendors.
  • Ability to multitask, organize efficiently and effectively, exercise sound judgment, and work independently.
  • Willingness to be on call for emergencies.
  • Proficient project management, decision-making, problem-solving, and mediation skills.
  • Ability to operate standard warehouse equipment, including pallet jacks and forklifts.
  • Ability to perform warehouse physical activities, including walking, standing, bending, squatting, reaching above the shoulders, and lifting up to 50 pounds or using a two-person lift for heavier items.

Nice To Haves

  • Certification in Lean/Six Sigma.
  • For an Inventory Supervisor assignment: proficiency in math and experience with inventory control practices and procedures.

Responsibilities

  • Establish a culture that advocates continuous improvement at all levels.
  • Manage workloads for non-exempt employees.
  • Develop and support warehouse best practices.
  • Ensure customer orders are shipped correctly by training pickers, billers, auditors, and other team members to meet productivity and quality standards.
  • Collaborate across the team and use employees’ strengths to respond to varying daily workloads.
  • Develop employees through training, mentoring, coaching, counseling, performance and productivity guidance, and structured succession planning as appropriate.
  • Maintain communication and harmony among team members.
  • Build awareness through daily productivity meetings and visual communication boards.
  • Maintain and ensure compliance with Standard Operating Procedures.
  • Partner with Safety to ensure procedures are followed and accident or incident documentation is completed.
  • Ensure safety compliance, including maintaining a clean, orderly, and safe work area.
  • Serve as a customer contact when necessary.
  • Ensure legal documentation and required paperwork are completed for receipt, storage, and shipment of goods.
  • Maintain warehouse staff job results by coaching, guiding, developing, planning, monitoring, and appraising associates.
  • Foster participation in continuous improvement and demonstrate a supportive attitude.
  • Engage, manage, and drive accountability among direct-reporting staff.
  • Conduct appropriate training and performance reviews.
  • Perform other duties as assigned.
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