Human Services Program Representative 1 - Norristown State Hospital

Commonwealth of Pennsylvania•Montgomery County, PA
•Onsite

About The Position

The Human Services Program Representative 1 supports Norristown State Hospital by reviewing information, participating in meetings, and coordinating communication with partners in the legal and mental health systems. The position monitors services, shares guidance, and helps ensure information is accurate and timely. It fosters collaboration among hospital teams, counties, service providers, and judicial partners. The position is full-time, 37.5 hours per week, generally scheduled Monday through Friday from 8:30 a.m. to 4:30 p.m., with a 30-minute lunch. The schedule may change based on operational needs. Travel is required as needed. Free parking is available, and telework is not an option. Applicants must meet Pennsylvania residency requirements and be able to perform the essential job functions. A conditional offer requires a medical examination and satisfactory criminal history clearances, including Pennsylvania State Police and FBI clearances. Applicants must provide relevant experience and education on the application; resumes and cover letters will not be reviewed. If education is claimed in supplemental responses, college transcripts must be attached. The application and supplemental questions serve as the examination for this posting.

Requirements

  • Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or an equivalent combination of experience and training.
  • Must meet the Pennsylvania residency requirement.
  • Must be able to perform essential job functions.
  • A conditional offer requires a medical examination and satisfactory criminal history reports, including Pennsylvania State Police and FBI clearance.

Responsibilities

  • Provide guidance to hospital staff, counties, and service providers on rules, regulations, and mental health services.
  • Collect, analyze, and interpret data to assess compliance with legal, contractual, and departmental standards.
  • Share reports, recommendations, and corrective actions with hospital teams, counties, and legal partners.
  • Attend meetings and participate in community committees, advisory boards, and advocacy organizations to support information sharing.
  • Conduct on-site visits with judicial and community partners to review reports and follow up on issues.
  • Prepare clear, timely reports for hospital leadership, committees, and oversight groups.

Benefits

  • Free parking
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