Human Services Enforcement Agent

State of Maine • Ellsworth, ME

9d • $26 - $32 • Hybrid

About The Position

The Department of Health and Human Services’ Office for Family Independence, Division of Support Enforcement & Recovery, is hiring a Human Services Enforcement Agent in Ellsworth. The position performs investigative and protective-services work to locate non-custodial parents, establish paternity, and establish, enforce, and collect child support obligations. The agent initiates administrative collection actions and appropriate court proceedings and represents the Department’s interests in Maine District Court in child support matters. The position requires occasional travel. Partial telework may be available with management approval, based on operational needs, after the first six months of initial training. The role is not eligible for visa sponsorship or STEM OPT extensions. Applicants are subject to pre-employment screening, including verification of qualifications, application information, employment history, and references. Selected candidates must successfully complete a fingerprint-based criminal history record check as a condition of employment.

Requirements

• Bachelor’s degree in Criminal Justice, Business or Public Administration, or a related field; directly related paraprofessional or higher-level experience may substitute for education on a year-for-year basis.
• Successfully complete the required pre-employment, fingerprint-based criminal history record check.

Responsibilities

• Locate non-custodial parents through investigative services work.
• Establish, enforce, and collect child support obligations.
• Establish paternity of children born out of wedlock.
• Initiate administrative collection actions.
• Initiate appropriate court action.
• Represent the Department’s interests in Maine District Court in child support matters.

Benefits

• 13 paid holidays, 12 days of sick leave, and at least three weeks of vacation leave annually; vacation accrual increases with years of service, and overtime-exempt employees receive personal leave.
• The State pays 85%–100% of employee-only health insurance premiums, depending on salary; dependent coverage is also available.
• A health insurance premium credit that reduces employee-only premiums by 5% for participants who meet program requirements.
• The State pays 100% of employee-only dental insurance premiums.
• State contribution equivalent to 14.11% of employee pay toward Maine Public Employees Retirement System (MainePERS).
• Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents; additional unpaid leave may be available under the Family and Medical Leave Act.
• Additional wellness benefits are available to State employees.

What This Job Offers

• Job Type: Full-time