ENFORCEMENT AGENT I

State of Arkansas•Little Rock, AR

3d•$55,930 - $82,776•Onsite

About The Position

The Enforcement Agent I is a certified law enforcement officer within the DFA Regulatory Enforcement Division with statewide jurisdiction. The position’s primary responsibility is enforcing regulatory and criminal laws relating to alcohol, tobacco, and medical marijuana. The agent conducts compliance inspections and investigations in overt and covert environments and prepares required investigative documentation, expenditure reports, evidence records, and sensitive employment and timekeeping records in compliance with applicable laws, policies, and regulations. The position is on-site, with no remote or hybrid options. The role also encompasses criminal insurance fraud investigations as described in the posting. The Criminal Insurance Fraud Investigator is a certified officer within the Arkansas Insurance Department Criminal Investigation Division, with statewide jurisdiction and primary responsibility for criminal violations involving fraudulent insurance acts. The investigator conducts overt and covert investigations, develops evidence to support arrests and prosecution, and prepares investigative files for prosecuting attorney offices throughout Arkansas. This work is governed by state and federal law and agency policy.

Requirements

High school diploma or GED.
Must be certified by the Commission on Law Enforcement Standards and Training (CLEST), or be able to transfer another state or federal law enforcement certification to CLEST certification; this is a statutory requirement.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to accurately record data and document findings during regulatory inspections and criminal investigations.
Strong written and verbal communication skills for preparing reports and testimony and interacting with courts, regulatory boards and commissions, community stakeholders, senior enforcement personnel, and agency leadership.
Proficiency with standard office software, video and audio, and basic data management systems.
Ability to work independently and as part of a team, adapting to regulatory and law enforcement field operations and duties.
Willingness to engage in ongoing professional development related to law enforcement, regulatory activities, and agency policies and procedures.
Proactive approach to public service and collaborative teamwork.
At least three years of employment as a criminal investigator or detective with an accredited law enforcement agency is listed as a preferred qualification, not a minimum requirement.

Nice To Haves

At least three years employed as a criminal investigator or detective with an accredited law enforcement agency.

Responsibilities

Investigate reported insurance fraud and assess whether evidence establishes the elements of a criminal violation supporting arrest and prosecution.
Receive complaints, respond to information requests, and coordinate communications about insurance fraud with internal staff and external agencies.
Prepare oral and written communications, reports, investigative summaries, and criminal investigative files for prosecuting attorney offices and other proceedings.
Use Arkansas Crime Information Center terminals to obtain and maintain confidential records for ongoing investigations.
Maintain state law enforcement certification through required training and firearms qualification, and apply officer-safety practices during investigations and encounters with potentially violent suspects.
Conduct special operations and participate in task forces with division staff and law enforcement agencies statewide.
Review and recommend policies and procedures concerning division and department safety and security.
Prepare information and documentation for affidavits, subpoenas, and arrest and search warrants; execute warrants and subpoenas; make physical arrests; and testify in state and federal courts.
Collect and preserve audio, video, physical, and documentary evidence.
Manage daily administrative tasks, including data entry and research, record keeping, workplan scheduling for compliance checks and inspections, and case-file maintenance.
Prepare and submit investigative reports, memoranda, and internal communications in a timely and consistent manner.
Work with other agents on on-site inspections, investigations, regulatory compliance activities, and law enforcement operations.
Issue citations for regulatory and criminal violations and make physical arrests.
Prepare investigation summaries and detailed reports documenting regulatory and state-law violations.
Maintain knowledge of relevant state and agency regulations, policies, and law enforcement duties.
Provide testimony in regulatory hearings and criminal proceedings concerning investigations and evidence.
Participate in joint law enforcement activities and concentrated regulatory initiatives in selected locations.
Maintain required law enforcement training and firearms proficiency for state certification.
Serve as a contact for public and internal inquiries about compliance and regulatory matters.
Distribute educational materials or provide briefings to inform businesses and community members about regulatory and state-law requirements.
Coordinate logistics for meetings, enforcement and compliance operations, and other law enforcement-related events.
Keep documents, files, and communication channels current and secure.
Perform other duties as assigned.